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Job Label: TIER II ENGINEER_January 2018
In this position based in Denver, CO, you will resolve technical customer issues ranging from routine to difficult within the IntelePeer VoIP network. Perform Inter-Operations testing with new Enterprise customers. Review hourly and daily reporting activities on multiple network elements/services and take immediate action if necessary. Coordinate event management to restoration of service. Develop and test procedures to conduct routine preventative maintenance on network services.
If you have all of the requirements we are seeking plus a passion for working in a start-up environment where you can make an impact, we want to hear from you!
Key responsibilities include:
To qualify for this opportunity, candidates must have extensive experience in a NOC environment, Telecommunications, Soft Switches, new technology integration, new product development, detailed networking protocol analysis and writing. In addition, candidates must have:
IntelePeer is a leading provider of on-demand, cloud-based communications services that deliver high-quality HD voice, HD video and unified communications for businesses and contact centers. IntelePeer enables unified communication and collaboration (UCC) solutions from every major vendor with its SIP services and Fluent Federation-as-a-Service, providing enterprises with a ubiquitous user experience and seamless transition to the clarity, reliability and unmatched quality of IP communications served from IntelePeer’s Cloud platform.
To apply for this position or refer someone you know, please use our online interview system.Apply for this job
Once you have completed the interview, your information will be forwarded to the hiring authority for decisions on next steps.
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