Schedule: Wednesday, Thursday, Friday, Saturday, Sunday, and Monday | One Swing Shift | One Overnight Shift
Citadel Security USA is seeking a Full-Time Armed Field Service Manager to oversee security operations across multiple client locations in the Denver area. This leadership role combines operational oversight, field supervision, client communication, and quality assurance responsibilities while supporting both swing and overnight operations.
The Field Service Manager will work closely with supervisors, officers, and clients to maintain service standards, support staffing needs, and ensure all assigned locations operate in accordance with post orders, contractual obligations, and company expectations. This position requires strong leadership, sound judgment, and the ability to adapt quickly in a fast-paced environment.
Supervise Field Supervisors and security personnel across multiple locations
Conduct site inspections and quality assurance checks
Monitor staffing levels, scheduling, attendance, and incident response activity
Verify compliance with post orders, company procedures, and client requirements
Assist with emergency response coordination and operational coverage when needed
Utilize TrackTik and related systems for scheduling, patrol tracking, and reporting
Minimum Qualifications
Active Guard Card required
Valid Driver’s License with acceptable driving history
Personal firearm required in accordance with company policy and applicable laws
High school diploma or GED required
Minimum of 3 years of experience in security, operations, or management roles
Prior supervisory or leadership experience preferred
Strong communication, organizational, and problem-solving skills
Ability to work swing and overnight schedules across multiple sites
Ability to respond to operational issues outside normal business hours when needed
Equal Opportunity Employer
Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
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