favorite this post Mid-Level IT Technician (Boulder, CO) hide this posting unhide

compensation: Commensurate with experience
employment type: full-time

Growing MSP in Boulder is hiring for a mid-level IT Technician. This is a challenging position where you will be able to use your existing expertise as well as learn about many different aspects of IT technology. We provide IT support and consulting services to small and medium sized businesses in a variety of industries throughout the Denver/Boulder metro area.
Job Details:
This position will provide onsite and remote mid-level IT Support to our customers with a wide scope of responsibilities including: end user support, resolving network infrastructure issues, new computer builds, application support, etc. In addition to providing IT Support to the customer, you will also be responsible to:
Update and create customer infrastructure documentation.
Work on projects with minimal supervision.
Audit client hardware and software on a regular basis.
Take the lead and become the expert in at least one technology used by the company.
After-hours on-call for 1 week every 2 months
Other projects and duties as assigned

Understanding of:
-Microsoft Windows Operating systems XP through Windows 10
-Windows Server 2003 through 2016
-Microsoft Exchange
-Microsoft Office 365
-Active Directory
-Group Policy
-Managed switches/VLANs
-Firewalls preferably SonicWALL and Fortinet.
-VoIP phone systems
-DNS, Domains and DHCP
Ability to independently troubleshoot and resolve a wide range of issues from application support to server and infrastructure issues.
Customer service skills required. This skill is as important as your IT knowledge.
Ability to work independently and as a team player.
Must be self-motivated, detail oriented, high energy, and able to work with minimal supervision.
Must be able to lift 50 pounds.
Must have valid driver's license and reliable vehicle
Apple IOS experience a plus
Microsoft Certifications a plus.
Previous experience at IT Support company a plus
Bachelor's Degree Preferred or commensurate IT support experience working in small to medium business environment.

Benefits include:
3 Weeks Paid Time Off
Health Insurance
401(k) Plan
Mileage reimbursement
Paid training
Bonus program
Unlimited popcorn, snacks, lunch and drinks in the office
Company happy-hours
Working with a great team of people in a collaborative environment

Please include resume and salary requirements with your response
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6506518288



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