favorite this postSeeking Career (Aurora)hide this posting
available afternoons available evenings available mornings available weekdays available weekends education completed: some college
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Please contact me for Full Resume or with any questions.
Knowledgeable and dedicated customer service professional with
extensive experience in many fields. Solid team player with outgoing,
positive demeanor and proven skills in establishing rapport with clients.
Motivated to maintain customer satisfaction and contribute to company
success. Specialize in quality, speed and process optimization. Articulate,
energetic and results-oriented with exemplary passion for developing
relationships, cultivating partnerships and growing businesses. Strong desire
to succeed, and learn with a passion to find a career with room grow.
Creative problem solving
Multi-line phone talent
Training development aptitude
Professional telephone demeanor
POS systems expert
Staff education and training
Understanding of marketing
Knowledge of Home remodeling, Auto mechanics, and Person Care Providing
Customer Service Representative/ Dispatch / Quality First Plumbing,
Heating, And Air - Aurora, CO / 07.2018 - Current
Communication with technicians, team members, and customers to meet
both customer and business needs alongside data entry, booking, standard
office duties, and training.
Fraud Prevention Specialist / Airbnb - Aurora, CO / 02.2018 - 07.2019
Investigation of the Airbnb community to ensure a safe platform for all users
and communication with guests to assist with site usage as well as training
new team members.
Customer Service Representative / Netflix - Aurora, CO / 08.2017 - 02.2018
Assisting Netflix customers with anything from billing to technical issues via
phone and training new team members while coaching and up-training
existing team members.
Manager / Shell - Idaho Springs, CO / 05.2015 - 07.2017
Assisting customers with transactions, payroll, training new team members,
inventory, maintaining a clean store front etc.
High School Graduate
Pickens Technical College - Aurora, CO
Automotive Mechanics GST
*DECA State Qualifier
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do NOT contact me with unsolicited services or offers