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Dispatcher / Office Coordinator (Arvada)
Ultimate Towing & Recovery
compensation:
Dispatch handling / Management
employment type:
full-time
experience level:
entry level
job title:
Dispatcher / Office Coordinator
QR Code Link to This Post
Ultimate Towing & Recovery
Denver Metro Area, Colorado
Position Overview
Ultimate Towing & Recovery is seeking a reliable, organized, and customer-focused Dispatcher / Office Coordinator to join our growing team. The ideal candidate can manage multiple phone lines, dispatch drivers efficiently, provide excellent customer service, and maintain accurate records in a fast-paced towing environment.
Responsibilities
* Answer incoming calls from customers, law enforcement, motor clubs, and insurance companies
* Dispatch tow truck operators using GPS and dispatch software
* Monitor driver locations and job status
* Enter calls and update records accurately
* Handle impound and release paperwork
* Communicate professionally with customers and clients
* Assist with billing, invoices, and administrative tasks
* Coordinate with drivers to maximize efficiency and response times
* Maintain a positive and professional attitude under pressure
Qualifications
* Previous dispatching experience preferred
* Towing, transportation, trucking, roadside assistance, or logistics experience is a plus
* Strong phone and communication skills
* Basic computer proficiency
* Ability to multitask in a fast-paced environment
* Dependable attendance and punctuality
* Knowledge of the Denver Metro area preferred
* Experience with Towbook is a plus
Compensation
* Competitive hourly pay based on experience
* Performance bonuses available
* Paid training
* Opportunities for advancement
Schedule
* Full-Time
* Day Shift / Evening Shift Availability
* Some weekends may be required
Why Join Ultimate Towing & Recovery?
* Growing company with advancement opportunities
* Team-oriented work environment
* Stable year-round industry
* Opportunity to make a direct impact on company success
To Apply:
Send your resume and work history to:
Ultimatetow.recovery@gmail.com
or call 720-347-3800
- Principals only. Recruiters, please don't contact this job poster.