Job Summary
Responsible for ensuring quality residential services are provided in accordance to all government regulations or agency policies. Supervise and provide support to a team to create a safe and supportive environment for adults with intellectual and developmental disabilities.
Essential Functions
Communicate clearly with others in a professional and respectful manner
Complete required paperwork and maintain accurate records in department database according to department standards
Monitor training and review timecards of employees and take action if necessary
Interview, train, and coach employees and monitor work performance, taking action as needed
Attend and participate in meetings as required by the department
Identify and resolve workplace problems
Coordinate care for people in services and find coverage as needed
Complete monitoring, home visits, and medication checks as required
Coordinate with medical and behavioral personnel to ensure medications and appointments are current
Monitor finances and benefits for people in services
Additional Responsibilities
Provide care or coverage as necessary
Assist with moving and assist people with transportation
Assist with planning vacations or trips
Attend or complete and pass trainings as assigned
Other duties as assigned
Knowledge, Skills, and Abilities
Ability to be on-call and work a flexible schedule
Ability to communicate clearly in oral and written forms
Ability to use office equipment such as fax machine, scanner, copier, phone
Advanced communication and leadership skills needed to lead a team
Advanced time management and organization skills
Analytical thinking skills to solve complex problems
Basic knowledge in Microsoft Word, Excel, and Outlook
Basic knowledge of applicable laws and regulations
Basic knowledge of technology such as internet browsers, PDF software, database systems
Moderate typing and data entry skills
Qualifications
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
High School Diploma High School Diploma or equivalent (Required)
Bachelor’s Degree Human Services field (Preferred)
Associate’s Degree Human Services field (Preferred)
Work Experience
4 years or more Experience working with people with disabilities (Required if no degree)
2 years or more Experience working with people with disabilities (Required with Associate’s)
1 year or more Supervisory experience Preferred
Combination of education and experience may be used to meet the education and work experience requirements
Licenses and Certifications
Valid Driver’s License (Required)