compensation: $14.78/hr. plus bonus incentives! employment type: full-time
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AAA Colorado has immediate openings for Retail Member Service Counselors
in our Littleton, Wheat Ridge & Westminster locations!
Monday - Friday, 8:30 AM - 5:30 PM and rotating Saturdays, 9:00 AM - 1:00 PM
Do you count the number of states you’ve been in?
Do you love talking destinations throughout the U.S.?
Do you share your travel experience and expertise with others?
Perhaps you should consider applying for a position with AAA. Our Member Service Counselors help people plan that well-earned vacation to destinations throughout the U.S. If you’re a detail, goal-oriented individual who thrives in a retail sales environment, then you’ll fit right in at AAA!
Purpose of Position
Passionately connect travelers with the full power and prestige of AAA Travel’s full range of products and services and consistently demonstrate your zeal for all things travel related.
Assist AAA members and non-members with AAA services and questions including cash transactions, membership benefits and other services in a courteous and helpful manner. Provide travel planning, information, resources, assistance and guidance including the AAA mobile application and printed publications. Communicate AAA product and service benefits and make recommendations based on customer’s needs. Be familiar with and sell products available to members and non-members, including travel store merchandise, luggage, memberships, travel money products, attraction tickets, financial products, and International Driving Permits and passport photos. Offer and book car, hotel reservations and other travel services based on the customers’ needs. Maintain records on financial service products and other negotiable instruments entrusted to Member Service Counselors.
· Positive & outgoing
· Motivated & goal oriented
· Ambitious to share your passion for U.S. destinations
· Customer service oriented
· Effective communicator
· Willingness to learn
To the qualified candidate we offer:
· A competitive hourly rate.
· Benefits to include Health, Dental, Vision, Wellness program and 401(k).
· Complimentary AAA Premier membership.
· The opportunity to work in an environment where you can see the impact of your contributions daily.
At AAA Colorado our mission is to create a culture that nurtures members for life by exceeding their expectations through valuable products and legendary service. We know that this is best achieved by inspiring employees to be innovative, compassionate and confident as they deliver the peace of mind that our members have come to rely upon. You not only make a difference; you ARE the difference.