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Position:

Job Description:

Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovion forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions th improve business and daily life. The company maintains 228 locions worldwide with over 85 countries served.

A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunicions, informion systems, transportion, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.

Wh You Will Be Doing:
● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expections to further enhance Arrow's position within each customer and supplier.
● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order forms (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing.
● Support sales team with direct customer contact within Planned Demand and Quality assurance processes. Includes coordining the e-Compass and Forecast Response reports with Infosys, providing first point of escalion after initial set of expedites, complete bond requests from Inside Sales, manage Dropped Part, New Part, and Item Stus Change reports; own the manual inventory sweep process from IPS (In-Plant Store) or consignment and coordine contract refresh clauses. Handle branch service requests (sure ship and sure receipt), RMA (Return Merial Authorizion), initie CAR (Corrective Action Request) FQR (Field Quality Request) analysis, submit Customer Surveys (NAFTA, ISO Cert’s, Quality, etc) and correct post delivery issues (wrong carrier, wrong packaging, wrong shipping account, etc) while working origin of any SMI (Slow Moving Inventory) and Sludge
● Assist Inside Sales with overall Quote to Order objectives including loading SDT (Sales Desktop) quotes under 50 line items, forwarding quotes in PDF form to Quote Center, monitoring PM views, upding quote extensions, ordering samples and coordining contract signure completion with legal.

Wh We Are Looking For:

● Entry level job with limited prior relevant training or work experience
● Acquires basic skills to perform routine tasks
● Works with either close supervision or under clearly defined procedures

● Typically requires a 2-year degree and 2–4 years of experience or high school gradue with equivalent reled experience;

● Excel experience is a must (VLOOKUPs and pivot tables)

● Must be detail oriented and have strong time management skills

Work Arrangement: This position will follow a hybrid schedule of 3 days in our office (Tuesdays, Wednesdays, and Thursdays) and 2 days per week from home.

Wh’s In It For You:

At Arrow, we recognize th financial rewards and gre benefits are important aspects of an ideal job. Th’s why we offer competitive financial compension, including various compension plans and a solid benefits package.

• Medical, Dental, Vision Insurance

• 401k, With Mching Contributions

• Short-Term/Long-Term Disability Insurance

• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options

• Paid Time Off (including sick, holiday, vacion, etc.)

• Tuition Reimbursement

• Growth Opportunities

• Discounted RTD Passes, with convenient office locion off RTD Light Rail (Dry Creek Exit)

• On-site Café with Cering Option for Busy Lifestyles

• 24/7/365 On-site Gym and Lockers, Free for Use to All Employees!

• Bike Racks

• And more!

#LI-KO1

Actual compension offer to candide may vary from posted hiring range based upon geographic locion, work experience, educion, and/or skill level. The pay rio between base pay and target incentive (if applicable) will be finalized offer. 

Locion:

Time Type:

Job Cegory:

EEO Stement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without tention to race, color, religion, gender, age, sexual oriention, gender identity, nional origin, veteran or disability stus. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies. We anticipe this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt applicion.

In any merials you submit, you may redact or remove age-identifying informion such as age, de of birth, or des of school tendance or graduion. You will not be penalized for redacting or removing this informion.

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