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Customer Service Representative (Denver)

compensation: $18-$21 HR (DOE)
employment type: full-time

Seeking a full-time Customer Service Representative for a family-owned HVAC & Plumbing Company. We are a growing business with a laid back, fun, and casual environment. The right candidate will be self-motivated and possess the ability to work well in a team setting. This is a full-time position offering 40 hours per week. Must be available to work Monday – Friday from 10 am to 6 pm. Please email resume as Word document or PDF file.

Essential Functions:

 Answering phones/booking appointments
 Dispatching HVAC/plumbing technicians to service calls
 Handling general customer requests
 Entering data and information into our scheduling software
 Entering data into Google Drive applications
 Completing miscellaneous office tasks and projects as needed

Desired Skills & Experience:

 Customer service experience
 Previous dispatching experience a plus but not required
 Previous experience pulling residential building permits a plus but not required
 Previous office experience
 Strong attention to detail
 Excellent communication skills, verbal and written
 Experience using Microsoft Office products and Google Drive applications
 Ability to handle multi-line phone systems
 Ability to problem solve and prioritize
 Ability to work under pressure and unsupervised when needed

Benefits:

 Medical, dental, and vision available
 Paid holidays
 Paid vacation
 Weekly bonuses available

Notes:

 The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and demands required of the candidate.

 Swan Plumbing & Heating is an Equal Opportunity Employer.

Website:
 www.swanheating.com
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7281739686

posted:

updated:

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