At Resort Lifestyle Communities (RLC), serving seniors isn’t just a job, it’s a calling. When you join our team, you become part of a close-knit, servant-hearted community guided by our Core Values: Respect, Honesty, Kindness & Compassion, and Service Excellence.
Together, we work toward four essential goals th guide our success:
Happy Employees
Happy Residents
Full Occupancy
On-Budget Operions
About the Role
As the 2nd Shift Concierge, you’ll be the welcoming face of our community, the first to greet residents, families, and guests, and the first to answer the phone. This role is dynamic and hands-on; while you’ll serve as the point of contact the front desk, you’ll also be on your feet providing support wherever is needed.
Wh We’re Looking For
At least 21 years old with a valid driver’s license and clean driving record; able to valet park vehicles safely.
Able to work Thursday-Monday 3:00pm to 11:30pm.
High school diploma or equivalent (GED).
Strong problem-solving, organizional, and multitasking skills in a fast-paced environment.
Previous customer service experience, professional appearance, excellent communicion and interpersonal skills.
Adaptable and flexible to shifting priorities; willing to assist in various areas.
Team-oriented with a proactive approach and tention to detail; reliable in completing tasks accurely and on time.
Knowledge of the local community, preferred.
Intermedie proficiency in Microsoft Office (Outlook, Word, Excel).
Ability to communice effectively in English with residents, guests, and staff.
Must meet local alcohol service requirements and obtain food handler permits within two (2) weeks of hire.
Key Responsibilities
Cree a positive first impression by performing valet parking services for residents and visitors.
Deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticiping the needs of residents, guests, and vendors.
Respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary.
Oversee building safety systems, including fire alarms; follow emergency procedures and assist residents during fires or severe weher.
Handle administrive tasks such as scheduling transportion, maintaining accure records, coordining guest suite reservions, and ensuring suites meet RLC standards.
Support community operions by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service.
Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors designed times.
Welcome new residents and guide them through the oriention process for a smooth transition into the community.
Manage office supplies, resident documents, and menus; perform clerical duties as assigned.
Benefits for Full-Time Employees
Competitive compension and benefits
Access your pay anytime
$341 benefit stipend per pay period to apply toward:
Health, Dental, Vision
Life Insurance
Short- & Long-Term Disability
HSA, FSA, LSA
Accident & Hospital Indemnity
Legal & Identity Theft Protection
Paid Time Off
401(k) with employer mch
Why RLC?
Fast-growing, family-owned company with 60+ communities nionwide
Supportive leadership in a beautiful, resort-style environment
A purpose-driven role where you make a difference every day
Ready to Support with Heart?
Bring your servant heart to a place th feels like family. Apply today, and our Team will follow up soon!