craigslist | technical support jobs in denver

TV/Display Repair Tech (Denver)

2009-11-11T18:07:41-07:00

Seeking a TV/Display Repair Technician *with experience*. Must have a good working knowledge of electronic display repair, a good working knowledge of circuitry and running complete diagnostic testing.

Basic Requirements:
*Must be at least 18 years of age with proper ID proving the right to work in the U.S.
*Must have worked in the last 6 months
*Must be drug-free with a clean background
*Must have relevant experience

Qualified applicants need only apply for immediate consideration.

Driven Network Support Engineer (Denver Tech Center)

2009-11-11T17:51:29-07:00

Denver based VoIP company in need of a highly driven adaptable Network engineer for customer support and data center engineer role.

Primary Responsibilities:

To include but not limited to:

Troubleshooting customer VoIP questions, inquiries and concerns.
Ensuring customer inquires, trouble tickets, and server builds are processed within SLA guidelines
Responsible for providing regular updates to customer concerns and ensuring issues are appropriately escalated
Installation, configuration, and troubleshooting of various Operating Systems on customer servers.
Ability to appropriately manage colocation rack space and server mounting

Knowledge and Skill requirements:

Must be highly adaptable and self driven
Must be willing to learn VoIP protocols and call functionality
Must be willing to learn communications industry standards and protocols

Strong communication and customer service skills
Understanding of Network configuration - DNS, IP Configuration, Switch/SBC/PBX configuration
Understanding of server hardware and software installation, configuration, and troubleshooting
Understanding of data center functionality
Basic Unix command understanding or willingness to learn

Knowledge of Asterisk, Trixbox, or FreePBX is preferred
Knowledge of CISCO configuration is preferred
Knowledge of BGP routing is preferred

Tech/IT support professional (Wheat Ridge)

2009-11-11T12:16:38-07:00

Office Automation Technologies, Inc. is an IT provider for small to medium size clients. We are seeking an entry level technician to join our team in helping with support for our clients and engineers/technicians. This is a full time position Monday � Friday 8:00 � 5:00

Required skills:
Working knowledge of Microsoft Products � Office, Exchange and Windows OS�s
Working knowledge of WLAN, TCP/IP networks.
Ability to trouble shoot hardware and software issues.
Configuring & upgrading desktops, servers, and laptops
Good communication skills
Excellent customer service skills
Reliable

Responsibilities:
Answer technical support calls via phone and email.
Working with our engineers/technicians
Working with our clients
Onsite and in-house support.
Documentation
Valid driver�s license and reliable automobile.
High school diploma

Advancement opportunities

Starting wage is $14 per hr. + Mileage expense.

Email resume to HR@oati1.com

Technical Support Representative (Denver)

2009-11-11T10:10:19-07:00

Job Title: Technical Support Representative

This Position:
This position manages investigates and troubleshoots a variety of technical and non-issues customers are having with the application and services. This position is responsible for responding to user requests via email and telephone with a customer-centric attitude and approach. Simulation of the end-user experience to detect and report problems, bugs and errors as well as follow test plans developed by programmers for application bug fixes and/or enhancements is also part of this job. The technical support representative will log issues and manage work requests using online ticketing and issue tracking system. Manage client application on an outsourced basis including user registrations, content conversions, uploads, reports and perform advanced application administration.

About You:
You are smart. You pay strong attention to detail, have excellent problem solving skills and have excellent follow-through. You are ready to work in a fast paced, team environment.
� You are ready to work in a fast paced, team environment with a constantly changed environment and follow instructions from supervisors and senior colleagues.
� You have outstanding customer service skills and dedication to the customer service experience.
� You have extensive internet skills including expertise with alternate browsers.
� You are extremely familiar with Microsoft Windows operating system including various versions of Windows. Candidates with Macintosh OS X are highly encouraged to apply.
� You have the ability to adjust communication styles and tone appropriately to a variety of career levels within our clients from executive to entry level.
� You can maintain project timelines, user needs and work well under time constraints/tight schedules and willing to work overtime if needed.
� Candidates with knowledge of call-center ticketing software, HTML and experience with documenting procedures are highly encouraged to apply.

About Us:
At a time when organizations must do more with less, Knowledge Factor is focused on driving productivity and results within organizations. Knowledge Factor offers the only solutions that transform how competence is assessed, delivered and measured within organizations. This translates to better people performance, improved customer experience and better organizational outcomes. Knowledge Factor has successfully implemented solutions in Fortune 500 companies and private companies throughout a variety of industries, as well as professional associations and universities throughout the world. Knowledge Factor is based in Denver, Colorado.

How to Apply:
No Corporate to Corporate or Agency responses at this time and please no recruiting agencies. Thank You.

Please email your resume, with the complete job title in the subject line to careers@knowledgefactor.com. Also, please include specific details of how your experience matches with the job requirements and why you would be an excellent fit for our company. You will be contacted if we are interested in an interview.

Knowledge Factor, Inc. is an Equal Opportunity Employer and is dedicated to fostering diversity in the workplace. Applicants must pass a background check and have supply proof of eligibility to work in the United States. Local candidates only. No H1-BOR or Visa Sponsorship please.

Help Desk / Network/IT Consultant (Arvada, CO)

2009-11-10T12:03:37-07:00

Help Desk / Network/IT Consultant

CounterTrade Products, Inc.� is a turnkey IT solution provider. We achieve continued growth through customer satisfaction, a broad range of products and a dedicated staff committed to delivering the highest degree of quality at a competitive price.

CounterTrade Products, Inc.� is a value-added TOTAL SOLUTIONS supplier of major manufacturers in the networking, computing and IT commodities and service markets.

� Maintains strategic alliances with all major hardware and software providers.
� Product offering includes extensive and all-encompassing commercial off the shelf hardware, software, documentation, maintenance, peripherals, training, supplies, support services, contract and order management expertise.
� Commendable contract business track record
� Exemplary e-Commerce expertise and competitive pricing.
� One of the most respected and financially stable value added resellers in our industry.

Job Description
The ideal candidate will be working in a fast-paced and friendly environment handling help desk calls from multiple clients and performing routine maintenance and upgrades for an Internet Data Center. This position offers growth potential in a high-paced fun learning environment in the hi-tech professional computer industry.

The successful candidate must be motivated and demonstrate both creativity and personal initiative. This position requires the ability to perceive the needs of customers through conversational interaction then quickly and efficiently troubleshoot common PC, Network and Internet related problems Must be people and results oriented. This is an active position; it requires an individual who is goal-oriented and is committed to the company's products and services.

Job Skills
� Experience with LAN/WAN/WiFi technologies
� Experience with Firewalls and Managed Ethernet Switches
� Experience managing Windows servers in an Active Directory domain including:
o Microsoft Certified System Administrator or equivalent
o Manage user rights down to the file level
� TCP/IP � DNS, DHCP, SMTP protocols
� Internet Information Server � IIS, WWW, FTP
� Microsoft SQL Server � basic administration
� Microsoft Exchange Server � basic administration
� Microsoft Terminal Server � basic administration
� Knowledge of Microsoft Office suite of products
o Outlook, Word, Excel, Publisher, PowerPoint

Job Requirements
� Answer or resolve issues in a timely and effective manner
� Must be able to type 25 words per minute
� Must be able to multi-task
� Must have a college degree or equivalent industry experience
� Able to learn new technologies and certify on those technologies
� On call pager duties.
� Good organizational and documentation skills are a must
� Work well and remain calm under pressure.

Benefits
� We offer a competitive salary and an excellent benefits package

Please email your resume and cover letter to: dan@CounterTrade.com

Applications Engineer III (Denver)

2009-11-10T11:30:01-07:00

APPLICATIONS ENGINEER III. Salary $75,000 to $105,000 depending on experience. 3D-P is the market leader for application agnostic, carrier grade communications solutions and hardened computing platforms that provide intelligent wireless access to mobile equipment in the heavy industrial, construction, and mining market. The company�s solutions provide application agnostic computing platforms that allow customers to easily integrate on-board applications with proximity detection for personnel safety. The company�s products are in use worldwide with sales and support offices located in Scottsdale and Safford, AZ, Casper, WY, Seattle, WA, Lubbock, TX, Edmonton and Calgary, AB, Brisbane, Australia, and Santiago, Chile. For more information, visit www.3D-P.com.

The 3D-P support team has an excellent opportunity for an Applications Engineer III.

Required Skills

Network Experience in both wired and wireless networking. CCNA and/or Motorola Wi4 product line experience preferred.
Demonstrated understanding of MS Windows and Unix/Linux operating systems to a system administration level.
Self-directed with strong problem solving skills and the ability to prioritize and multi-task simultaneous support efforts working in an ad-hoc team environment.
Demonstrated field service and customer service experience with excellent communication skills.
Associate's Degree in Electral Engineering, Computer Science, or a related field, or equivilent experience.

PRIMARY RESPONSIBILITIES

Provide level 2 & 3 support to customers and 3D-P Support Team.
Perform RF Site Survey's & Network Performance Analysis.
Analyze, evaluate, and diagnose equipment problems independently.
Perform product test and evaluation, and provide documentation of tests.
Conduct customer and internal training sessions
Mentor junior level Field Support Engineers both technically and administratively.
Perform Equipment Installations, ensuring full functionality & reliability.
Service and maintain installed equipment as required. Provide preventive maintenance visits as required.
Prepare and submit applicable field service documentation � field service reports, expense reports, etc.
Perform on-call, standby duty and travel as required.

ADDITIONAL EXPECTATIONS

Domestic and international travel as required.

MAINTENANCE MECHANIC - ConMed Electrosurgery (Centennial, CO 80112)

2009-11-10T10:38:53-07:00

MAINTENANCE MECHANIC

ConMed Electrosurgery, a medical device manufacturer & marketer of electrosurgical equipment & disposable products, has an opening for a Maintenance Mechanic.

Description of Duties:

Responsible for performing routine maintenance activities including:
� Provide operational maintenance and technical support for all production manufacturing equipment
� Building and grounds maintenance
� Repairs and adjustments required for production, assembly, and other equipment
� Troubleshooting, down to the board and component level
� Maintain an inventory of all parts, materials, and supplies

Qualifications:

� Requires a minimum of a high school education or equivalent
� 2 years of previous experience in a manufacturing facility in the role of a maintenance mechanic.
� Able to follow established procedures and guidelines with minimal supervision or assistance.
� Able to individually lift up to 50 lbs. repetitively, and work at a height of up to 40 feet.
� Experience using a variety of tools.
� Able to handle unusual situations with minimal supervision or assistance.
� Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
� Ability to write routine reports and correspondence
� Ability to effectively present information in one-on-one and small group situations.
� Some outside work is required.

To Apply:

� Visit our website. http://www.conmed.com/conmed_employment_menu.php
� Candidates without Internet access may complete an online application in person at 14603 E. Fremont Ave., Centennial, CO between 8:00 am & 3:30 pm, Monday through Friday.

ConMed Electrosurgery is an Equal Opportunity Employer & an Affirmative Action Employer.

Tier 3 Asterisk (FreeSwitch) & Network Support person (Louisville)

2009-11-09T15:19:41-07:00

Company Background:
Rockynet a leading provider of VOIP services is seeking a Technical support person with strong Asterisk, MySQL and Linux/UNIX skills that is excited and motivated to learn the Voice Over IP business. Rockynet has been providing Internet Services to Colorado Businesses for over Thirteen years. In the last Eight years we have establish ourselves as leader in Voice over IP (VOIP), and PBX services utilizing SIP through our Softswitch platform built on Asterisk. The platform is based in Linux, and we are using MySQL for our backend reporting, long distance CDR�s and other services.

Position:
Position is for Tier 3 technical and customer support of Asterisk based business VOIP calling services. Candidate will be involved with installing and setting up Asterisk 1.6 servers, Conversion of Asterisk 1.4 to 1.6. Setup and configuration of MySql Database support for long distance, and reports. The candidate will also be involved with bench testing and designing a possible conversion from Asterisk to FreeSwitch. Additionally day to day optimizing dial plans, setting up IP Phones and IAD�s, and daily Maintenance of Databases and Servers. Candidate will be able to engineer solutions for business customers with Asterisk 1.6. and 1.4, provide support for customers, and Customer Installation. Candidate must be a self-motivated problem-solver, independent, and provide professional and patient support when dealing with customers.

Responsibilities:
� Asterisk 1.4 to 1.6 conversion
� Asterisk 1.6 design, implementation and maintenance
� Asterisk 1.4 maintenance
� FreeSwitch setup, testing and implementation
� Modifying and maintaining Long Distance billing solutions for 1.4 and 1.6
� Optimization of existing Dial-plans
� Main support person on VOIP, SIP and Asterisk customer issues.
� Direct Telephone support handling trouble tickets and phone routing of Issues
� Help Tier 1 Support persons
� Working through customer support issues, through e-mail and on the phone.
� Maintain and Build Asterisk Sip Servers, for Call Setup, Gateways, and Feature Servers.
� Maintain and build servers for TFTP, DNS, e-Mail, and Web servers on both Unix and Windows platforms
� Support Email, DNS, and WWW servers in a Production environment.
� Proactively recognize and isolate system/network problems.
� Coordinate escalation and resolution of high-priority issues.
� Manage Network Usage and also monitor SLA's and QOS.
� On call schedule will be a required as part of this position.
� Schedule should be flexible including weekends when required, an on call schedule will be a required part of this position.

Background and Experience required:
� Strong Working knowledge of Asterisk 1.4 and 1.6
� Strong Experience with CDR�s and Long-distance billing.
� Experience working in a call center or in a technical support role
� Must have experience in the telecomm industry.
� Strong General working knowledge of Linux and Unix operating systems
� Strong Working knowledge of MySQL
� Working Knowledge of at least one scripting language PHP, Perl, Javascript, Ruby on Rails
� Strong working knowledge of VOIP, and SIP
� Must have knowledge of TCP/IP, Ethernet connectivity, and Local Area Networking (LAN)
� Experience with Cisco Routers, routers and gateways.
� Working Knowledge of Routing protocols OSPF, and BGP4
� Strong understanding of Switching and Internet Technologies
� Working knowledge of DNS, e-mail Servers, and Web Servers
� Working knowledge of Windows OS

Traits and skills:
� Ability to work patiently with customers in a technical support role.
� Ability to work well with other technicians, provisioning department and
� Ability to manage multiple tasks, manage conflict and flexibility are essential for this team member
� Ability to analyze and solve technical problems involving LANs, WANS,
Operating Systems and be able to propose solutions to technical problems
� General knowledge of all packages within Microsoft Office XP/2003 (Access, Word, Excel, PowerPoint, Outlook)
� Excellent presentation and customer service skills
� On call schedule will be a required part of this position.
� Enjoy interacting with people, excellent verbal communication ability, and a patient demeanor
� Process and detail-oriented with a strong sense of responsibility and follow-through
� Must be able to provide technical problem resolution in high-pressure situations.
� Must be able to work long hours and be on-call to coordinate issue resolution
� Crisis management experience

Additional Experience Desired:
� Ruby on Rails programming experience
� Perl programming experience
� JavaScript programming experience
� Experience with PBXs
� Experience with Phone systems
� Experience with ICG and Qwest

Employment terms:
This position would be as a consultant-to-hire. Advancement and continued employment will be tied directly to applicants customer support scores with our customers, and their ability to use the on the job training to learn the Voice Over IP business. The department that has the open position brings new staff into the organization as consultants and then moves them to full time staff after a minimum 6 month review period. The review period will be at least 3 to 6 months; it can go to 8 months or more. However the goal is to convert people from consultants to permanent after the review period. Rockynet has an excellent track record of hiring contractors after the review period.

Roof Repair Technician (Metro (Office in Arvada))

2009-11-09T14:40:43-07:00

Experienced Roof Repair Technician needed for inspection and repair of residential roofs. Must be dependable and available to be on call for emergency leak repairs at times. Must have basic tools and valid drivers license and good references. Helper available when needed.
Please visit our website www.professionalroof.com, and apply online or in person. NO PHONE CALLS PLEASE!

Please apply in person to:
Professional Roofing, Inc.
5774 Lamar Street
Arvada, CO 80002

We are located in the Lamar Industrial Park, at the Southeast corner of Lamar and 58th Avenue, between Wadsworth and Sheridan. No phone calls, please!

Support Engineer (Boulder)

2009-11-09T13:53:23-07:00

ABOUT OUR COMPANY

Gold Systems is a unified communications software company. We help companies improve profitability and increase customer satisfaction by implementing voice self-service and unified communications solutions that provide callers with access to the information they need, when they want it, and how they want it.

Gold Systems builds outstanding relationships with customers, partners, and vendors by 'doing the right thing' as often as possible. At Gold Systems we do what we say we'll do. Our integrity and competence values demand that we be accountable for our words and actions, and that we deliver products and services that meet or exceed expectations of quality and timeliness.

Internally, we strive to create an atmosphere of teamwork, communication, personal growth and fun for our employees. By supporting our employees, we help to ensure that they can provide our customers and partners with the best possible service.

Gold Systems works with a number of communications partners and was recently named a finalist by Microsoft as Unified Communications Solutions Voice Partner of the Year.

JOB SUMMARY

The Support Engineer will provide support to our customers for our custom Interactive Voice Response (IVR) applications as well as other software products. Support Engineers will support customers deploying mission critical systems, support internal developers and will administer a lab environment. Some development may also be required.

ESSENTIAL FUNCTIONS
Essential functions include the following; other duties may be assigned to reflect the needs of the business.

� Provide support directly to customers and partners worldwide via phone and email.
� Provide Level 1-3 support to partners and customers, working closely with Engineering and Product development on critical issues.
� Review knowledge base of previous incidents and document actions taken for resolution.
� Actively apply knowledge and creativity to investigate issues.

JOB SPECIFICATIONS
The Support Engineer will possess the following knowledge, skills, and abilities:

� Excellent oral communication and interpersonal skills.
� Willingness to learn and a desire to achieve high customer satisfaction.
� Excellent investigative and troubleshooting skills.
� Ability to multitask with several customers at one time.
� Strong analytical and problem solving skills
� Ability to identify and resolve system and application level problems

MINIMUM REQUIREMENTS

� Familiarity with various Microsoft operating systems and environments, with OCS/Speech Server and/or .NET knowledge a plus
� UNIX knowledge
� Experience with Solaris administration
� Must be self-motivated with the ability to assimilate and master skills quickly
� Work experience should include a minimum of 2 years of experience in a Technical Environment

ADDITIONAL EXPERIENCE

� Speech recognition
� Telephony & IVR
� Database, including Oracle, MS SQL Server, JDBC
� Web services and other forms of data access
� Application run-time environments and communication between processes

WORKING CONDITIONS

� Computer & phone usage 80% of the time
� Work day from 6 A.M. to 3 P.M or 8 A.M to 5 P.M.
� 24/7 support on a rotating basis

Tech Support & IT Generalist & Q&A Tester (Denver)

2009-11-09T09:02:18-07:00

Local candidates only for this position

Who we are
We are a Denver-based software company providing compliance and education software to the healthcare industry. We are a dynamic company offering stable employment and a collegial working environment. All of our software is web-based (LAMP platform) and is provided to our customers as a hosted service (Saas, ASP, cloud computing).

Experience level
Minimum 1-3 years� experience required.

Requirements
The ideal person for this job would be someone who enjoys interacting with people, who is constantly learning new skills, and who has a pleasant personality, a can-do attitude, and a strong work ethic. Candidate must have:
� Excellent written and oral communication skills
� Professional manner in dealing with customers and fellow employees
� Strong aptitude for learning new software applications
� Patience to help troubleshoot issues for customers with limited computer skills
The successful candidate must also take initiative to learn new skills, solve problems, and to take responsibility for the company's projects.

We are a small company and this position encompasses a broad spectrum of responsibilities.

Primary Responsibilities
� Provide technical support to clients on our enterprise software products
� Troubleshoot, investigate and resolve issues, including database lookups
� Perform enterprise software installation & customization for new clients via the Internet
� Monitor web servers, log statuses, and report on any anomalies
� Help with quality assurance testing on new software releases
� Experience with performing Q&A Testing on web based applications
� Experience using automated testing tools.
� Write/update user documentation for software products
� Manage ongoing backups of client databases
� Analyze and report on web traffic & email queue statistics
� Maintain content on websites; very light HTML coding
� Maintain & support company PCs, network, and software

Secondary Responsibilities
� Provide product training to new customers via the Internet
� Support sales team by providing product demonstrations

This is a position that requires initiative and excellent written and oral communication.

Compensation includes salary and benefits package.

To apply, please email a cover letter with your resume, and indicate your salary requirements.

HELPDESK TECHNICIAN (Thornton)

2009-11-06T16:15:26-07:00

Helpdesk Technician: Full time position working Monday through Friday, 8am-5pm, in Thornton. Candidate is responsible for answering all calls received by the department, Tier 1 technical support problem solving, complete support ticket logging and follow up, technical issue assessment and escalation to appropriate technical staff, as needed. Responsible for regular computer maintenance and updates, workstation set-up, relocations and images, software installations, new user setup, network account maintenance, documentation of procedures and FAQs. Candidate must be very customer service oriented and have excellent communication skills, enjoy working with others to resolve problems, and answer questions related to computer and application use. Requirements include an Associate�s degree in Computer Science or related field (preferred), or a combination of education and experience. Ability to travel between our metro offices 2-3 times each week.

Arapahoe House is a tobacco-free environment. Non-smoking candidates are preferred.

Arapahoe House is a non-profit corporation dedicated to providing a continuum of accessible, effective and affordable services to individuals and families with alcohol, drug or other behavioral health problems. For more info about our agency, visit our website at www.arapahoehouse.org.

NO PHONE CALLS PLEASE.

Please be sure to indicate the position you're applying for: Helpdesk Technician.

Submit your resume and letter of interest to:
jobs@ahinc.org

fax 303-412-3339

Arapahoe House

Attn Recruiter

8801 Lipan

Thornton, CO 80260

Arapahoe House is an EOE.

Electrical/Mechanical Equipment Support (Colorado Springs)

2009-11-06T11:34:34-07:00

Electrical/Mechanical Surgical Equipment Specialist.

This is a well compensated position for someone who has an electrical and mechanical background. This person will repair and service parts that are sent in from hospitals and surgery centers. Operating in-house, this technician will offer customer support as well as field support to outside reps on service and repairs as well. Requirement also include weekly refurbishment of medical equipment to be sent out under warranty.

Training will be provided to familiarize on the specifics, but biomed or clinical engineering experience would be helpful.

Technical Support Representative (Denver)

2009-11-05T15:31:24-07:00

Bolder Staffing, Inc. is searching for a Technical Support Representative to work with one of our clients in the Denver area.

JOB SUMMARY: Technical Support representative will be responsible for providing technical support for clients who call in regarding computer software issues. Will be responsible for responding to a high volume of calls and e-mails requesting assistance.

JOB REQUIREMENTS: Computer background in IT Support required. Must be VERY detail oriented. Must have knowledge of software and hardware.

If you are interested in this position please respond to this ad by e-mail and attach your resume.

Looking for current or aspiring IT Professionals (Denver Area)

2009-11-05T11:00:42-07:00

The IT industry is one of the most fail proof industries during economic recessions. IT professionals are in high demand and the industry is expected to grow even as the economy is suffering.

We are an IT training and staffing firm that, at any given time, has dozens of job requisitions from as many as 30 companies in the Denver area.

If you are interested in learning more about how to become a highly marketable IT professional and how to get in front of hiring managers in the area, please send your resume to afrost@leaderquest.net. As this is a great opportunity, serious inquiries only, please.

Thanks and I look forward to speaking with you!

Part Time Technical Support Rep (Littleton, CO)

2009-11-05T10:51:45-07:00

Tier 1 computer support � via Telephone and email. Assist with the following:
Software Activations
Create software activation codes
Installations
Hardware troubleshooting
Windows troubleshooting

Software testing

PART TIME - 4 hours per day/5 days a week/mornings

ExamMatrix is a Colorado based developer of Certification Review Course Software. We are the creators of the very first computer-based CPA review and have over 20 years of experience. ExamMatrix is made up by a team of professionals passionate about one thing, helping each and every one of our customers pass their exam.

Today with over two decades of experience, ExamMatrix continues to be an industry leader through product development and a drive to be the best.

We take great pride in the fact that thousands of people have successfully used our product to accomplish their goals.

Seeking Technical Help Desk/Customer Service Reps (Arvada)

2009-11-05T10:13:39-07:00

A leading hospitality industry point of sale (POS) company is seeking full-time Technical Customer Service Help Desk Representatives.

Using a variety of remote login tools, the Help Desk Tech will offer 1st level support for fast food and fine dining restaurants across the country

Responsibilities include:
 Troubleshooting a variety of computer hardware and software issues
 Troubleshooting AlohaPOS software
 Troubleshooting POS terminals, receipt printers, cash drawers, cabling and power protection units
 Resolving network problems
 Answering Aloha reporting questions
 Ordering replacement equipment
 Logging calls with complete notes in tracking software

Skills needed to be successful:
 Familiarity w/Microsoft Windows (95/98/XP/2K/Server2003)
 Help Desk experience
 Customer Service Experience
 Good Attitude
 Pleasant Phone Demeanor
 Friendly
 Fast Learner
 Customer Service Experience
 Restaurant Knowledge a Plus
 POS Knowledge a Double Plus
 Aloha POS Knowledge a Slam Dunk

We Offer:
 Medical/Dental
 Life/Disability Insurance
 401k
 Flexible Spending Accounts
 Adjustable Work Schedule
 Paid Vacation

We are a 38 year old company with a history of promoting from within. If you would like to work for a leader in the point of sale industry, please submit a cover letter & resume.

Data Analyst - Medical (Englewood)

2009-11-04T16:12:46-07:00

Job Title: Data Analyst
Department: Finance
Reports To: Controller
FLSA Status: Exempt

Summary of Position: Data Analyst will be responsible for daily, weekly, and monthly production reports, ad-hoc data queries and financial analysis of profit and loss statements, variances and other duties pertinent to the needs of the Administrative and Finance Departments.

Job Responsibilities:
� Design and develop reports using claims data from the billing system
� Business Office productivity reporting
� Financial statement analysis
� Assist with budget process as necessary

Supervisory Responsibilities:
� No supervisory responsibilities

Experience/Skill Requirements:
� Excellent analytical skills
� 1 � 2 years healthcare experience required
� Proficient in Excel
� Database experience required
� Ability to work with large amounts of data, summarized into meaningful management reports

Education Requirements:
� College degree in Accounting, Finance or IT.

Medical industry experience is required!

VMSD Service Desk Analyst II (Broomfield - CO)

2009-11-04T14:41:15-07:00

Description

VMware seeks a motivated Service Desk Analyst II, based in Broomfield Colorado, who will often be the first point of contact for all VMware people requiring support of any kind (Technical, Payroll, HR or Facilities). The VMSD Analyst provides support services for hardware and software fault diagnosis and resolution to VMware employees. The VMSD Analyst possesses an excellent customer service attitude, a great deal of creativeness in troubleshooting and problem solving. VMware people will communicate with the VMware Service Desk directly via the phone, email and tickets through the ticketing system. The VMSD analyst will be both a �technical� resource and a �generalist� who can disseminate a broad range of VMware company knowledge in their support effort.

We are looking for candidates who can engage well with people, and take great pride and care in solving people�s problems. The ideal candidate must also enjoy working in a fast-paced environment where the support needs are ever-changing and shift work is required.

Responsibilities
� Respond to and/or triage incoming customer service inquiries (calls, emails, tickets, etc.)
� Provide assistance and information to callers, using pre-defined scripts and FAQs, and knowledgebase searches.
� Diagnose technical support issues through research, testing, and problem solving
� Work closely with the VNOC, VMware Network Operating Center, to engage the appropriate level 2+ support teams in a timely manner.
� Escalate trouble tickets in queue to appropriate functional areas, and follow up with those functional areas to ensure completion within designated SLAs (Service level agreements)
� Interact with a variety of stakeholders throughout the organization such as IT, Engineering, HR, and Facilities to understand customer contacts, workflow, and make recommendations to improve ticket escalation processes and workflow.
� Troubleshoot and resolve various file, print and VPN issues.
� Troubleshoot Active Directory based account issues.
� Provide support for desktop applications.
� Update end user systems using productivity tools such as Altiris and PC Anywhere
� Cleaning of Malware
� Work with VMSD manager to create and track service metrics, including problem trending, SLA measurement, and customer satisfaction.
� Maintain in-house knowledgebase. Analyze content of resolved tickets and promote information to knowledgebase articles as appropriate. Keep existing knowledgebase articles current.
� Administer VMware Service Desk�s in-house ticketing tool. Make changes to input fields and reports as needed.
� Analyze patterns and trends in inquiries being surfaced, and work with functional areas to identify special projects which will improve the overall VMware work environment.

Requirements

� Two to five years of experience in an external or internal call center is required.
� Excellent customer service, phone and written skills required.
� Ability to handle and problem solve multiple projects while maintaining a friendly disposition
� Strong communication (both oral and written), organizational skills and multi-task orientation are required.
� Demonstrated capacity to work with high degree of accuracy
� Capacity to work independently and efficiently while maintaining good team interactions
� Must be proficient in the support of Dell, IBM and Apple personal computers (desktop and laptop) and related software.
� Must be proficient in typical desktop applications (Outlook, Microsoft Office, IE, Mozilla Firefox, MS SharePoint, McAfee, Altiris, Ghost)
� Must have basic knowledge of Microsoft Active Directory and LDAP technology.
� Must have basic understanding of VOIP and Network concepts.
� Must be able to diagnose and troubleshoot complex Windows XP OS issues.
� Experience supporting shared services such as file/print, network, and remote access.
� Blackberry support including BES Server administration preferred but not required.
� Knowledge of basic Linux (Red Hat, Ubuntu) preferred but not required.
� College degree preferred but not required

Education
� A+ certification or equivalent experience
� Preferred candidates will have Microsoft certifications (MSCP, MCSA, MCSE)
� Experience with VMW's virtualization products, Workstation and / or Fusion, is a big plus.

Virtualization is the technology that is poised to change the way we think about computing. VMware (NYSE: VMW) is the global leader in virtualization solutions from the desktop to the datacenter. Customers of all sizes rely on VMware to reduce capital and operating expenses, ensure business continuity, strengthen security and go green. With 2008 revenues of $1.9 billion, more than 130,000 customers and more than 22,000 partners, VMware is one of the fastest-growing public software companies. VMware�s award-winning technology, market-leading position and culture of excellence provide the more than 6,600 passionate people we employ in 40 locations worldwide with a platform for professional growth and the excitement of being an early-stage innovator.

As VMware grows, we are looking for individuals who share our corporate values for excellence and innovation; straightforwardness and open communication; a sense of fun and an appreciation of a balanced life; delivery on our promises to our partners, our customers, and ourselves; and a passion for what we do and the value we deliver. Find out more about VMware at www.vmware.com/company.

VNOC Analyst (Broomfield - CO)

2009-11-04T14:37:11-07:00

General Description

The VMware Network Operations Center (VNOC) Analyst will be responsible for providing global 1st Level 24x7 IT operational support for all production infrastructure (hosts, databases, web services, telecoms, network) and applications. Through the use of SOPs and Run books, the VNOC Analyst will respond, diagnose, resolve or escalate production system outages reported through monitoring alerts and/or the VMware Service Desk. Organizing and maintaining service availability metrics and providing 1st level triage and resolution of IT issues/support requests are additional objectives for the team.

The VNOC Analyst will report into the Senior Manager of the VNOC in Palo Alto and a key contributor to a 24x7 IT global operations team. The ideal candidate is technically oriented, possesses solid communications skills, and enjoys working in a team environment. The position may require individual to work shift and weekends on a rotating basis and may be required to carry a pager.

VMware is a rapidly growing company with a tremendous opportunity for many exciting challenges. You must have the desire and ability to work in a dynamic and fast-paced environment in order to be successful in this role.

Principal Duties and Responsibilities

- Identify, troubleshoot, and resolve I.T. production network, system, and application related problems reported through monitoring systems, trouble tickets, or the VMware Service Desk
- Rapidly respond to all alerts, restoring or escalating service/applications issues as per established SLAs
- Facilitate IT conference calls during production outages, providing accurate written and verbal updates in timely and consistent manner
- Track all planned and unplanned system/application outages through trouble ticketing systems and reporting tools
- Participate in change management and post mortem process to ensure operational consistency and service improvement
- Execute operational processes based on Run book and SOP documentation
- Configuration and maintenance of network/systems management tools
- Special projects as needed

Education/Work Experience Requirements

- B.S. Degree in Computer Science or equivalent
- 1-2 years NOC experience
- Minimum 1 years experience as a Jr. Network, Linux, and/or Windows Systems Administrator or equivalent
- Minimum 4 years experience in IT support

Additional Requirements

- Proficient use and configuration of standard TCP/IP network troubleshooting tools and Network Management Systems such as CA Spectrum, Zenoss
- Hands-on experience administering Linux Server, DHCP, BIND DNS, ESX Server, Virtual Console, Mailman, SMTP, NFS, NIS, SAN/NAS storage systems
- Hands-on experience administering large enterprise Windows Server, Active Directory, File/Print, and Exchange environments
- Experience in working in IT operations groups supporting enterprise applications such as Oracle, Siebel, Web
- Proficient use of trouble ticketing systems and working knowledge of incident management, change management, and problem management processes
- Solid problem diagnosis, troubleshooting, and problem solving skills
- Solid verbal and written communications skills, working effectively with IT support teams, management, and internal users
- Works well both independently and as part of a team; attention to detail is essential for this position
- Must be willing to work weekends as part of a 7x24 operations team responding to off-hours service desk requests
- Previous Help Desk/Desktop support experience is a plus

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

VMware is an equal opportunity employer and does not discriminate on the basis of race, sex, age, national origin, religion, physical or mental handicaps or disabilities, marital status, veteran status, sexual orientation, nor any other basis prohibited by law.

Virtualization is the technology that is poised to change the way we think about computing. VMware (NYSE: VMW) is the global leader in virtualization solutions from the desktop to the datacenter. Customers of all sizes rely on VMware to reduce capital and operating expenses, ensure business continuity, strengthen security and go green. With 2008 revenues of $1.9 billion, more than 130,000 customers and more than 22,000 partners, VMware is one of the fastest-growing public software companies. VMware�s award-winning technology, market-leading position and culture of excellence provide the more than 6,600 passionate people we employ in 40 locations worldwide with a platform for professional growth and the excitement of being an early-stage innovator.

As VMware grows, we are looking for individuals who share our corporate values for excellence and innovation; straightforwardness and open communication; a sense of fun and an appreciation of a balanced life; delivery on our promises to our partners, our customers, and ourselves; and a passion for what we do and the value we deliver. Find out more about VMware at www.vmware.com/company.

Server Admin/Tech Support (downtown Denver)

2009-11-04T13:31:44-07:00

FDCservers.net ( www.fdcservers.net ) operates datacenters in Chicago and Denver , housing over 5000 servers, operating network with 400+Gbps connectivity to the internet. Our primary focus is to deliver inexpensive servers, bandwidth and support to our global clientele.

FDCservers.NET is looking for more datacenter techs to accommodate our growing customer base.

Required skills
- experience and good working knowledge of Linux and Windows OS
- experience and good working knowledge of computer hardware
- ability to troubleshoot hardware and software issues
- good communication skills
- reliability

Desirable Knowledge:
- experience with web based control panels (Cpanel/WHM , Plesk)
- experience with various hosting applications/environments (webhosting, media streaming, game servers, etc)

Primary responsibilities
- manning our 24x7 helpdesk
- processing support tickets from our customers
- answering emails, phones and chat
- server assembly
- OS & control panel installs
- network monitoring

This is graveyard shift position

This is a full time position

Starting wage is $12/HR

Paid overtime

Benefits available

POS Implementation Manager (Denver Area)

2009-11-04T09:49:22-07:00

COMPANY OVERVIEW: BEC POS, Arvada, CO

The BEC team is a cross section of talented, highly-experienced hospitality industry professionals with demonstrated knowledge and success on all Radiant and Aloha products.
We work intimately with our hospitality clients to develop the most innovative, efficient and functional POS systems - customized to meet the needs and exceed the goals specific to your establishment.
The efforts of our staff and the support of Radiant�s products and offerings will continue to keep BEC the market leader in the hospitality environment.

TITLE: POS Implementation Manager

DESCRIPTION: The POS Implementation Manager is responsible for directing and coordinating activities of the Aloha Implementation, Menulink and Training Departments. POS Implementation Manager must utilize resources such as people, materials, space, and communication to meet pre-defined sales objectives. Candidate is responsible for the overall completion and execution of projects with traditional tools for planning, delegation, tracking progress, managing documents and documenting both billable and non-billable time. Responsible for outlining expectations for direct reports.

A successful POS Implementation Manager must be able to envision the entire project from start to finish and to have the ability to ensure that this vision is realized.

POS Implementation Manger has been assigned Major Accounts as well as written documentation, training tools and guides, conducts meeting of the Aloha Point of Sale software package or equivalent. POS Implementation Manager is responsible for department actions and successful completion of all documentation, installations, trainings, and certifications for all department members. Responsible for the creating of procedures and policies and adhering to guidelines set forth by upper management.

REQUIREMENTS:
Minimum of 5 years management experience directing a staff of 10+.
Technical Manager a Plus
Minimum B.A/S in Management or Technical emphasis.

COMPUTER SKILLS:
-Aloha or comparable Point of Sale software packages
-Menulink Inventory and Labor Package or comparable
-Customer Service Experience
-Microsoft Office Suite
-Accounting software, Inventory software
-Accounting and Tracking software knowledge

-Upon hiring POS Implementation Manager must fulfill all the Radiant Certification requirements of Associate Tech Certification and Support Certification.

CATEGORY: Customer Service/Implementation
TYPE: Full TIME
LEVEL: Experienced
SALARY: Negotiable

ADDITIONAL SALARY: 401k with company match, Health, Dental, Life Insurance, Flex Plans, Long Term Disability, Paid Time Off

Systems Adminstrator (Denver, Downtown)

2009-11-04T09:34:53-07:00

This IT professional will be primarily responsible for the administration, maintenance and support of line-of-business applications as well as the underlying database server.

Responsibilities
Administer, maintain and support applications servers
Administer, maintain and support SQL Server and Oracle database servers
Administer, maintain and support corporate MS Exchange environment and other email related systems.
Document system configurations, diagrams and procedures
Monitor and report system performance and other systems administrative tasks.
Provide technical leadership and be able to work closely with team members
Participate in on-call rotation

Skills
At least three year of working in a data center environment
At least two years supporting a multi-office environment
Knowledge in database architecture and design
Proven experience with Microsoft SQL Server 2005/8
Proven experience with Microsoft Windows 2003/8 ,Active Directory Infrastructure
Proven experience with Exchange Server 2003/7
Ability to prioritize and manage multiple tasks
Experience working in a fast paced production environment
Understanding of storage and security best practices is a plus
Good communication and documentation skills
Experience with Oracle or Linux is a plus

Qualifications
Four-year business or technical degree preferred, but equivalent work-related experience may be considered
Technical certifications desire

Windows/Exchange Administrator (Downtown Denver)

2009-11-03T14:42:30-07:00

Windows/Exchange Administrator

Position Title	Windows/Exchange Administrator
Date Posted	11/2/2009
Application Deadline	11/13/2009
Job Status	Full Time
Pay Rate	$54,360 to $67,200/year
Location Information	1700 Broadway, Denver, CO 80290

Jobing Description:

This position is assigned to the Information Technology Division within the Secretary of State's Office.

Primary Responsibilities:

Microsoft Server 2003 Administration
Microsoft Exchange Administration
Windows Server Backup/Recovery using Backup Exec and Backup Exec System Recovery
Microsoft Server Firewall Administration and Support
Microsoft Patch Management (both Windows Server and Windows XP via Shavlik)
SQL Server Administration
Storage Administration
Windows Server and Windows XP AntiVirus & Firewall Administration

Secondary Responsibilities:

Account adds, deletes and modification.
Microsoft Windows XP Administration
Domain controllers and group policy.
Citrix Servers
Certificate Server
DNS
Print Server
Test Director
DHCP Services
Scanning Systems

Skills/ Requirements:

A Bachelor's degree in Computer Science, Data Processing, Mathematics, Statistics, or a closely related field PLUS TWO (2) years of experience in the following "REQUIRED EXPERIENCE" area.

Note: Additional work experience in the required or highly desired areas below may be substituted on a year-for-year basis for the four year college requirement.

REQUIRED EXPERIENCE:

Microsoft Windows System Administration experience
Active Directory, DNS, DHCP and other related services experience
Microsoft Exchange Server 2000 or newer Administration
Microsoft Windows 2000/XP Professional experience
Microsoft Office 2000/2003/2007 experience
General Networking experience

HIGHLY DESIRED EXPERIENCE: The following are not required but the candidates who have experience in any or all of these areas will earn additional credit:

General Networking Administration
Citrix Farm Administration
Backup Exec and Backup Exec System Recovery Experience
Cisco Switch and Router Configuration and Administration
Software Firewall Administration
Thin Client Experience
Sharepoint Administration
IIS Server Administration
Microsoft SQL Server 2005 or newer experience

Important Notes

-- PLEASE NOTE --

Department of State, Secretary of State's Office is NOT part of the statewide IT consolidation project. Position is cash funded as our agency uses no general fund tax dollars.
Don't drive and park downtown! All employees in the Secretary of State's Office are eligible to participate in the ECO Pass Program that allows employees to purchase an unlimited RTD Bus and Light Rail Pass for under $20 monthly.
Work for the State of Colorado, one of the largest employers in the state with a forward-thinking and award winning innovative IT Division.

****** Application Instructions ******

Applicants must apply through Colorado State Website.

Browse to (http://www.gssa.state.co.us/announce/job%20announcements.nsf/ce0b9624fedb373587256499006e77a4/8303d58012629ca98725765f00586bf9?OpenDocument) to find more detail about this job and the application process.

Scanning & X-Ray Tech (Belting) (Denver, CO)

2009-11-03T14:23:27-07:00

EOE/M/F/V/D

SCANNING AND X-RAY TECHNICIAN � West Coast

We are seeking a Scanning & X-Ray Technician. The position will be located in Western United States with extensive travel.

Purpose and Function

The role of the technician is to perform all necessary tasks of rEscan, Eagle Eye & Rip Ranger. X-ray service is also required for FDA products on site and via computer modeling. The technician is also responsible for a sales budget in the Americas for Eagle Eye, rEscan/x-ray, & Rip Ranger.

Position Dimensions:
� Reports to Manager of Scanning Sales and Service
� Sales of EyeQ, rEscan, Rip Ranger and other NDT materials
� Rip Ranger installs and troubleshooting
� Sales Presentations on Rip Detection/ Scanning
� Performing remote, semi remote and on site scanning services
� Operation of the Splice Monitoring System and all accessories
� Operation of the Analogue Inductive Meter and all accessories
� Performing X-Ray services on steel cord belts and fabric finger splices
� Marketing of rEscan and Eagle Eye
� May be requested to perform other duties not listed above
Skills:
Technical: Familiarity with Scanning methods and functions preferred
- Computer: Experience with all Scanning/Rip Detection software, Microsoft, Lotus, Belt Wizard preferred
- Team: Must be able to work well and coordinate with a team.
- Organizational: Ability to plan and schedule work load to coordinate with business unit manager. Must be self-reliant and have the ability to work with little to no supervision
Education/Experience:
Degree Level education in a related subject.
Marketing and sales experience in the mining industry, 1 year is preferred.
Application experience in the mining industry, 1 year is preferred.

Support Technician (Lakewood, CO)

2009-11-03T10:39:35-07:00

If you're interested in being a part of a fast-paced, service-oriented, growing company (currently at 40 people, having grown more than 2X in as many years), we'd love to meet you!

About the Company...
We are a Lakewood, Colorado-based Application Service Provider (ASP) delivering hosted software solutions to manufacturers and their sales channels within targeted industries. Our product suite integrates a series of industry-specific tools that help manufacturers and sales reps sell more products to their customers, combining Sales Force Automation technology, Decision Support, Customer Relationship Management (CRM), and e-Commerce to enhance the coordination and communication of information between manufacturers and their sales channel. Originally targeting the Gift and Home wholesale product segments, our software solutions are now deployed in a wide range of wholesale markets, foremost among them the Outdoor Wholesale industry.

About the Position...
A Technical Support Technician is responsible for providing first-line phone and email support communication for company customers, users, and outside constituents, assisting with both the use of our applications, and with the exchange of data as part of our service.

The ideal candidate has...
. Excellent written and verbal communication skills, with a knack for explaining use of software and the Internet in non-technical terms
. Ability to multi-task and prioritize activities autonomously
. Good humor in delivering courteous, detail-oriented service, troubleshooting technical and data issues, and excellent follow through resolution
. Proficiency with Microsoft Excel and other MS Office applications, good comfort within Windows operating systems and Internet Explorer
. Proficiency in Computer Networking setup, TCP / IP, LAN, WAN, WLAN protocols and technologies
. Pride in continuously improving the business processes within which they work

Requirements and other fine print...
Although we're not looking for specific minimum educational background, this entry-level or early-career position is often the face of the company to users of the company's products and services, and as such, communications abilities, using phone, email, and / or chat, must convey a sense of confidence and professionalism.
A Technical Support Technician may need to work flexible hours, including scheduled on-site coverage starting between 6:00 and 9:00 a.m. daily, with occasional needs for evening and weekend remote on-call coverage. Technicians may also on occasion be required to travel for extended periods to customer locations for on-site installation, support or user training.

Computer Technician (Boulder, CO)

2009-11-02T12:25:30-07:00

Data Doctors is the leading franchise chain of computer service centers in the United States, with locations in 18 metropolitan areas. Celebrating 20 years since our founding in 1988, we have pioneered the business of providing top tier computer and technology services to residential and small business customers. Unique among our peers, all of our service centers are conveniently located in retail areas that are easily accessible to both residential and business customers.

We are currently looking to fill our Computer Technician position at our Boulder, CO store.

Responsibilities
Service and repair Windows-based computer systems, both in the hardware and software areas. Some in-home service, installation, configuration & upgrading of desktop and laptop computers. This position requires someone with a strong ability to both complete technical tasks, and communicate options and solutions (in English - NO GEEK SPEAK!) with customers.

This is one of the most enjoyable positions in all of computer service, because of the constant opportunities to learn new things (never a boring day)!

Qualifications
Must have:
- High school diploma
- Valid driver's license
- A+ certification
- Customer service experience
- Self-motivated with a desire to advance
- Strong communication and organizational skills

Desired:
- Strong computer knowledge
- Previous technical experience

Please reply to this posting by attaching your resume, or visit http://www.datadoctors.com/jobs/index.cfm?JobID=41 to apply online.

Customer Technical Lead - Linux/BSD Based Online Storage (Virtual)

2009-10-31T13:14:14-06:00

Customer Technical Lead - Linux/BSD Based Online Storage

ExaVault is a leading provider of Secure FTP storage and online backup to clients in over 90 countries. We're located in Dublin, CA and are looking for a customer technical lead (virtual), who will help support our customer base, both directly and indirectly.

Responsibilities

Helping customers solve technical issues with our service
Answering questions from customers and prospective customers about the features and capabilities of our service
Developing customer-facing documentation for our website on an as-needed basis
Communicating customer needs and wishes to our development and engineering staff

Work is done primarily via email, with some phone contact.

Requirements

Excellent understanding of the technical fundamentals of the Internet. You should have a solid knowledge of internet protocols such as SSH, FTP, SFTP & HTTP, as well as the ability to use diagnostic tools such as traceroute, ping, and dig.
Strong command line Linux skills. You should have setup and run your own Linux servers before.
Excellent Windows, Mac & Linux troubleshooting ability.
The ability to be a good listener, and to really understand a customer problem or question and help them solve it.
Excellent writing skills. Most of your work will be written (email, documentation, etc.).
Excellent 'bedside manner' on the telephone. Some support will be provided over the phone (via our VoIP system)
2-3 years previous experience in a technical lead role

Availability Requirements

This is currently a one-month contract position, but could easily develop into a long-term position. You'll be working from home, and should plan to spend between 15-20 hours each week on your ExaVault duties. The schedule is somewhat flexible if you have other obligations (school, kids, etc.), but you will need to work during the extended US business day (7am to 7pm MST).

Workspace Requirements

You should have a quiet, professional, distraction free workspace from which to work. You will need to provide a computer (Windows, Mac OS X or Linux) and Internet access; we will provide any software (MS Office, etc.) that you don't already have. You'll also need to install the oDesk team software, which we use communications and time logging. The software will be provided, and is available for Windows, Mac OS X & Linux. If you've read this far, and you really want this job, here's what you should do: 1) write us a cover letter that tells us why you'd be good for this particular job. 2) somewhere in the subject line on your email, put the name of the software we recommend people use when using our EVBackup services. (Hint: it starts with 'r'). We're filtering those responses into a different email box for special consideration.

To Apply

Please send your resume and cover letter to jobs-cl@exavault.com.

IS Help Desk Specialist -Temp (Denver )

2009-10-30T09:53:19-06:00

Work Schedule: M-F; 8-5; 40 hour per week
Location: Denver

Responsibilities: IS Help Desk Specialist is a non-exempt technical position responsibe for ensuring proper computer operation so that end-users can accomplish business tasks. This position includes receiving, prioritizing, documenting, and actively resolving end-user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as requiring that the individual give in-person, hands-on help at the desktop level. Fields incoming help requests from end-users via both telephone and email in a courteous manner. Documents all pertinent end-user identification information, including name, department, contact information, and the nature of the problem or issue. Builds rapport and elicits problem details from help desk customers. Prioritizes and schedules problem-solving sessions. Refers problems to the appropriately skilled technician as needed. . Records, tracks, and documents the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Aids in problem resolution by accessing software updates, drivers, knowledge bases, and Frequently Asked Questions resources on the Internet. Performs hands-on fixes at the desktop level, including installing and upgrading software and anti-virus programs, installing hardware, implementing file back-ups, and configuring systems and applications. Applies diagnostic utilities to aid in troubleshooting. Tests resolution to ensure that problem is adequately solved. Performs post-resolution follow-ups to help requests.

Minimum Qualifications: Diploma from Technical School or College, or university degree in the field of computer science. Certifications in A+ required. Two to three years of equivalent work experience (may substitute for some education). Knowledge of basic computer hardware, including laptop computers. Extensive application support experience with Microsoft Products.

For more information please visit www.vnacolorado.org

The Visiting Nurse Association is an equal opportunity/affirmative action agency.

Sr. Field Applications Engineer (Colorado)

2009-10-29T12:11:11-06:00

With more than 60 years of measurement expertise, Keithley Instruments Inc. (www.keithley.com) has become a world leader in advanced electrical test instruments and systems from DC to RF (radio frequency). Our customers are scientists and engineers in the worldwide electronics industry involved with advanced materials research, semiconductor device development and fabrication, and the production of end products such as portable wireless devices. The value we provide them is a combination of products for their critical measurement needs and a rich understanding of their applications to improve the quality of their products and reduce their cost of test.

We are currently searching for a Sr. Field Applications Engineer in the following region:

Mountain states - preferred location Colorado

The selected candidate will be working to assist the sales process in the field, working with the Field and Inside sales groups to ensure we get selected more often. He/she will be responsible for providing technical support to Keithley personnel and existing and potential customers by answering questions and resolving technical issues regarding performance and applications. Also he/she will provide Keithley marketing and sales personnel with technical support for the promotion and sales of existing and new products, and provide customer feedback to improve existing products and influence development of new products.

A Bachelor�s degree in Electrical Engineering, Physics or equivalent is required, along with five or more years of experience. Knowledge/background of RF measurements as it relates to cell phones and wireless networking is required, as is DC test and measurement knowledge. Experience is required with C & Windows. Must be willing and able to travel both regionally and nationally on average 50-75% of the time; occasionally up to 100%. The selected candidate will be expected to support all of Keithley�s instruments, especially the high end SMU�s, device characterization systems, and RF product line.

Keithley offers a healthy culture and a progressive work environment. Ours is a workplace in which best practices and teamwork are highly regarded and broadly applied.

For immediate and confidential consideration, please mail/fax/email a current resume which includes salary requirements to: L. Fischer, Keithley Instruments, Inc., 28775 Aurora Road, Solon, OH 44139. Fax No. 440-498-2664; Email: lfischer@keithley.com.

Senior Avaya Engineer (Telecommute)

2009-10-29T11:35:21-06:00

Sr. Telecommunications Engineer
We have an outstanding opportunity for an experienced Avaya Technician / Engineer with 10+ year’s experience, to join our team of highly trained engineers and provide support to Fortune 500 companies located across the nation.
We are looking for an experienced Telecom Engineer, with excellent customer service skills. You will need experience on legacy Lucent / Avaya Definity, S87xx, and Intuity product lines. You must be professional and highly motivated with excellent time management and communication skills. A positive, client oriented attitude with a focus on providing exceptional service is essential.
Responsibilities:
Provide remote Tier 1 through Tier 3 engineering support, advice and consultation.
Provide on-site support including; performing maintenance, moves, adds, changes
Must be available for flexible working schedule, which includes limited travel and 24/7 shift coverage.
Provide on site and remote support to ensure 24/7 operation.
Collaborate with other Avaya engineers.
Coordinate with corporate network staff
Requirements:
Excellent communication and customer skills.
AT&T/Lucent/Avaya Definity or Communication Manager Certification, or equivalent experience.
Experience with Avaya Communication Manager, (S8700, S8710, S8500, S8300, G700 series) and legacy Definity G3 equipment
Good organizational and time management skills.
Experience with Cisco, products are a required
Excellent troubleshooting skills.
10+ years industry experience
Knowledge of TCP/IP and VoIP networking.
Knowledge of Copper and Fiber Cable Standards.
Beneficial Certifications:
ACE Avaya Certified Expert, Implement IP Telephony
ACS Avaya Certified Specialist, IP Telephony, Messaging, Predictive Dialing
Cisco, CCNA or better
Benefits:
Competitive salary
Medical, Dental & Vision plans
401(k) Program
On going training opportunities
Life Insurance
Paid vacation, personal days and holidays
If you are looking to join a tremendous team, please submit your resume with salary requirements to careers@continuant.com, or Fax to 877-262-9100.
About Continuant:

Continuant is an award-winning, nationwide, telecom maintenance provider. Continuant works to maximize our client’s uptime with cost-efficient, state-of-the-art services. Our services are provided by a comprehensive network of highly qualified technicians and engineers located throughout the country. Our Maximum Uptime model assures business-critical voice systems continuity using the latest technology and techniques. These innovations incorporate elements of a proactive 24/7 monitoring system, live Tier III Engineer support, and intelligent dispatch armed with rapid troubleshooting protocols. The Continuant team works closely with our clients technical staff, helping them stay effective in their daily duties, and augmenting their expertise whenever and wherever necessary.
Continuant is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability.

Employment is contingent upon completion of a background test and drug screening.

Part-time Client IT Administrator - ITDN1

2009-10-29T11:20:40-06:00

Our Company
SlingStoneIT (www.slingstoneit.com) is fun, profitable, and growing IT services company providing stellar IT support, security, and audit services to small and mid-size companies on the West Coast since 2004 and now we're expanding to other areas of the country. Right now, we just need a solid, part-time IT administrator to assist some of our clients in that area and potentially work remotely on other client IT support issues. And this position has the opportunity to grow into a full-time salaried position based on our expansion in the local area.

Position Description
IT/network administrators that are looking to be part of a growing team of talented IT professionals should consider this opportunity. This position will function as an part-time IT Administrator overseeing multiple networks, servers, and related desktops.

Your job duties include a wide variety of installation, administration, and support tasks including:
� Managing and monitoring (using our stellar suite of technical tools) customer servers and network devices
� Configuring and administering Windows 2000 & 2003 servers as well as Exchange 2003 & 2007 and SQL servers.
� Setting up new user desktops and laptops with the necessary business applications
� Setting up user accounts, permissions, mailboxes, groups, and other server administration tasks
� Configuring and troubleshooting hardware - computers, printers, mobile phones, networking, wiring, etc.
� Interacting with non-technical business users to solve their technical AND business challenges related to their computer systems

Qualifications
This is a challenging position with great opportunity to learn how to balance, prioritize, and resolve IT issues and also work on interesting IT projects. We provide a lot of flexibility and autonomy to allow you to find the best way for you to work and meet our customer's IT needs. So here's what you need to have in order to be considered:

Required (please do not apply for this position if you don't have ALL the qualifications listed below):
� Hands-on experience administering Windows 2000 & 2003 servers (setting up users, groups, permissions, etc.)
� Hands-on experience troubleshooting Windows XP Pro and Vista Business desktops and laptops (experience with �Home/Consumer� versions does not qualify)
� Hands-on experience installing and configuring XP Pro, Vista Business, MS Office 2003 & 2007 for business users
� Excellent customer service, organizational skills, and oral and written communication skills. Let's be clear what this means - you need to be able to speak clearly, confidently, and accurately about technology issues. Clear speaking ability on both the phone and in-person is absolutely required.
� You need to know how to politely admit when you don't know something and tell a customer that you need to ask the rest of your team for help. We're not looking for an IT "star" who thinks he/she can solve all the problems but instead we want someone that can admit when they need assistance and leverage our stellar team and tools.
� Ability to work without any supervision. You will be given a lot of flexibility which can be both exciting and overwhelming.
� Attention to detail and ability to take notes when discussing issues with customers. Able to follow instructions (including in this job posting). Able to clearly document work performed and communicate clearly.
� Able to provide regular on-site visits to customers in Denver area as well as work effectively from home.
� Early morning riser, ready to work by 8am
� Salary requirements that match those given in this job posting! Please verify salary requirements BEFORE responding to this posting!
� You must enter ITDN1 in the subject line when you send us your resume.

Nice-to-Have (we really hope to find someone that also has some of these qualifications):
� Current small business IT consulting customers - while this is not a requirement for the job, we pay BIG bonuses if you bring any customers when you join our team - and it means a lot to know that you have been able to develop and maintain your own customer base for IT services
� Experience working with non-profits and educational institutions
� Hands-on experience with Macintosh computers
� Hands-on experience configuring firewalls, VPNs, and routers
� Hands-on experience with enterprise anti-virus software and central management
� Hands-on experience using disk imaging tools such as Norton Ghost or Acronis TrueImage
� Hands-on experience writing scripts (VBS, etc.)
� Hands-on experience with Linux servers such as Red Hat, SUSE, or Ubuntu
� Hands-on experience with VMWare, Exchange 2003/2007, Active Directory planning and configuration
� Security and/or IT auditing experience
� HTML experience
� Hardware repair experience
� MCSE certification

IMPORTANT:
To be considered for this position, you must enter ITDN1 in the subject line when you send us your resume. And you must provide salary requirements/history.
No Recruiters or Agencies please. Submissions will not be considered.
No out of state/country candidates � we will not consider relocation and we do not have a timeframe to support a candidate that is not already settled in the area. and this is part-time.

Satellite Installers (Denver)

2009-10-28T18:39:48-06:00

We are looking for profesional installers Bilingual (english/spanish) with years of experience to install Dish Network & DirecTv systems. Must to have own tools and commercial truck or van. High commisions & a lot of installations available. If you interested call 888-374-9888 or send your resume to dishready4u@yahoo.com.

Lead Service Mechanic (Denver, CO)

2009-10-28T01:10:06-06:00

Otis Elevator Company, a wholly owned subsidiary of United Technologies Corporation, is one of the world's largest manufacturers and maintainers of people moving products, including elevators, escalators, shuttle systems and moving walkways. Headquartered in Farmington, Connecticut, USA, Otis employs more than 60,000 people, offers products and services in more than 200 countries and territories and maintains more than 1.35 million elevators and escalators worldwide. So just imagine where we can take you!

The Denver location is seeking a qualified elevator and escalator mechanic for a new position in the Colorado Rocky Mountains Resort area. This position requires knowledge of and troubleshooting skills on Otis and competitor equipment.

REQUIREMENTS:
High school diploma, G.E.D., and/or equivalent experience and education.
Candidate must have a minimum of 5 years of Otis maintenance experience and must understand, practice and support AOMMS, utilize REM data for trouble shooting, adhere to all safety policies. Preferable experience on Otis equipment. However, any competitor equipment and escalator experience is a plus. Needs to be a team player, possess strong customer relation and communication skills, and have a positive attitude toward callback reduction. Candidates must have a strong commitment to the Otis safety program and ability to work independently and be self motivated.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer.

To Apply for this position, please CLICK HERE

Product Support and Education Representative (Downtown Denver)

2009-10-27T15:29:46-06:00

Come work for the 7th Largest Software Development company in Denver! Join our fun and exciting environment. We've been in business since 1984 and are growing-we want you on our team!

SPECTRUM Human Resource Systems Corporation is a recognized leading developer and provider of web-based human resource and workforce management software. Our products, built on state-of-the art Microsoft technology, offer customers of all sizes the ability to more effectively manage their human capital.

We are looking to fill the position of Product Support and Education Representative at our Downtown Denver location.

In this role, you will support our MS SQL Server HRIS database products. Duties include troubleshooting software problems and researching and resolving client issues via the telephone. This position also conducts client training at our Denver training facility, as well as on-site with our clients. Candidate must be willing to travel 25-30% within the continental US. Periodic 24/7 pager support may be required.

Successful candidate will have at least 2 years experience providing exceptional software technical support utilizing the following technologies; MS SQL, HTML, XML, java script, and active server pages. A Bachelors degree in Computer Information Systems Technology or related area of study is strongly preferred. Other qualifications include strong analytical and interpersonal skills, outstanding customer service skills, and a highly professional appearance and demeanor.

SPECTRUM offers a great Downtown Denver location, a business casual work environment, Jeans Fridays, 100% paid employee Medical/Vision/Dental, 401k plan, life insurance, Short Term Disability, RTD Eco Pass, and lots of fun!

Submit your resume AND salary requirements to resumes@spectrumhr.com

Check out our website at www.spectrumhr.com

EOE M/F/D/V

Older Worker Opportunity - Receiving Operations Specialist CO-657 (Denver Federal Center)

2009-10-27T15:27:49-06:00

The Senior Environmental Employment (SEE) program offers unique opportunities in the receiving, shipping and mail area for individuals age 55 or older to support the U.S. Environmental Protection agency through a grant sponsored by the National Older Worker Career Center (NOWCC). Apply today by visiting our website and following the application steps, www.nowcc.org.

Duties: 40 hrs/wk

Responsible for assisting in the development and operation of a facility-wide receiving, shipping and mail function in support of EPA, NEIC and other office activities at the Denver Federal Center which will ensure continuous services during the hours of operation. Responsible for the day-to-day operation of the functional activities, working independently and in coordination with other resources and the EPA Monitor. Provides support to the property management operations activities.

Responsible for the day-to-day activities of all receiving, distribution, documentation and record keeping; and for all mail distribution in compliance with developed operating procedures. 25%
Maintains a comprehensive tracking system for receiving/shipping operations. 15%
Responsible for maintaining NEIC inventory stocking and distribution of supplies. 10%
Develops and assists in managing a facility-wide recycling program. 10%
Prepares status reports from the tracking system for use in management of operations and distribution as needed. 10%
Runs the day-to-day operations of a facility-wide receiving/shipping function. Includes development, revision and implementation of plan of action to ensure completion of receiving/shipping function. 5%
Develops and revises written standard operating procedures for the facility-wide receiving/shipping function to be used as a standard training procedure for backup support to this function. 5%
Develops a comprehensive tracking system for acceptance and pick-up of hazardous materials and sample tracking and instrument inventory. Maintains the tracking system accordingly. 5%
Participates in the implementation of NEIC quality system requirements as they relate to shipping, receiving, sample tracking and instrument inventory. 5%
Provides support to the Property Tracking System, tagging accountable property. Provides assistance to facility staff on service calls and other administrative facility services as needed. 10%

Other:

4 hour Radiation Safety Training, OSHA Hazcom Training, DOT/IATA Hazmat/Dangerous Goods Training, Safety Training, Training on internal procedures.
Health Safety Training: 4 hour Radiation Safety Training, OSHA Hazcom Training, DOT/IATA Hazmat/Dangerous Goods Training, Safety Training, Training on internal procedures.
Health and Safety Considerations: This person does not go into the field.
Lifting heavy packages.
Coordinating the receipt of inorganic, organic, solvents, acids and samples from the field that are for the Laboratory personnel to receive. May potentially be exposed to a wide range of chemicals and ionizing radiation. Will be required to wear personal protective equipment and a radiation dosimetry Badge.
Required Safety Gear: shoes and safety goggles/glasses. Steel-toed shoes Smock for clothing protection Rubber and Leather gloves Safety Goggles/Glasses
Safety Gear Use: Safety equipment/clothing should be used at all times when handling receiving.

Qualifications:

AA Degree in Chemistry or Science related field OR Minimum of 4 year(s) of experience in in running a shipping/receiving department or in a laboratory, hazardous waste management, or as a chemistry technician. Previously completed training in RCRA, OSHA, DOT hazardous waste regulations.

Must be able to handle warehouse equipment such as dolly, flat bed, pallet jack and video monitoring station.
Experience required with Windows, Typewriter, Facsimile, Copying Machine, MS Word, MS Excel

To apply, please visit our website www.nowcc.org and complete an "Initial Application Form." Please fax or email this application along with an updated resume and three professional references to 303-238-2542 (fax) or byupcavage@nowcc.org. Please specify on the application which position you are applying for. Must be 55 or over to apply.

Call Center / PC Technician (Broomfield)

2009-10-27T11:11:28-06:00

Roomlinx, Inc. of Broomfield, Colorado is seeking a detail-oriented Call Center / PC Technician to join our operations team. Roomlinx, Inc. has been providing wireless internet to hotels for ten years and is now developing a brand new, innovative product to redefine the guest experience in hotels. We are a growing company with great people and we enjoy an entrepreneurial and creative culture. Must be experienced in troubleshooting enterprise level wireless access points, switching and terminal gear, and ISP outages. The position also requires building Microsoft Windows based PCs, an aptitude to install various software packages and working with related hardware. Candidate must employ above average communication and customer support skills. M/S Certifications highly desired. Must be able to work under a strict release schedule, be clear and articulate, and provide concise, accurate documentation. Some travel, domestic and international, may be required. This position offers a competitive wage, benefits, and vacation package. If you are looking for an exciting, open-minded, and fun place to work, please submit your resume and salary requirements to Wesley Song at supportposition@roomlinx.com. For more information about the company, please visit our website at www.roomlinx.com.

NEW COMPUTER SCIENCE or ENGINEER COLLEGE GRADUATE WANTED!! (Denver)

2009-10-27T10:58:35-06:00

The Art Institute of Colorado is looking for New College Grads with BS in Computer Science or BS in Engineering with deep desire to learn & retain computer related technology information, finally �show off� your high achievements and work an IT DESKTOP ANALYST.

Job Requirements
- 4-yr degree in Computer Science or EE
� Excellent writing and documentation skills.
� Ability to work effectively in a team environment.
� Positive attitude and desire to learn.
-Windows Desktop

Desired Experience:
-Macintosh
-Unix
-Windows Server
Responsibilities: Provide support and maintenance for computer equipment across the campus. Incumbent must assure that the EDMC philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position.
Key Job Elements:
1.Perform equipment maintenance activities in a timely and efficient manner, so as to maximize availability to faculty and students.
2.Troubleshoot and maintain all equipment in assigned area(s).
3.Assist Technology Support Supervisor with maintaining the use of appropriate software programs in widespread usage by students at the school.
4.Maintain updated inventory records on all equipment.
5.Respond to student and employee questions.
6.Other duties as assigned.

Skills:
a) Excellent written and verbal communication skills.
b) Strong interpersonal skills with both faculty and student populations.
c) Superior organization, prioritization, self-motivation, and problem resolution skills.
d) Exposure to special art and technology hardware and software such as PhotoShop, QuarkXpress, Illustrator, AutoCad, 3-D Studio, Maya, ToonZ, Director, Flash, DreamWeaver, etc. Peripherals such as: scanners, laser printers, including B/Wand color, dye-sub and character printers, plotters, digitizers, etc.

Abilities:
a) Ability to analyze problems and recommend solutions.
b) Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments.
c) Ability to listen to customers (e.g. students, staff, etc.) and to understand and respond positively to their requests
d) Ability to work without close supervision and to set one�s own priorities and work schedule.
e) Ability to lift 25 pounds independently and up to 50 pounds with assistance.

For consideration, send your resume, and salary requirements to: lwhitmore@aii.edu. All candidates are required to successfully complete a Criminal Background Check EOE

Helpdesk Analyst (Denver)

2009-10-27T07:42:25-06:00

Excellent Opportunity for recent Graduates!!!

Candidate must have a Degree in the Information Technology Field with a GPA of 3.0 or higher!

Job Purpose:
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.

Duties:
* Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.

* Improves client references by writing and maintaining documentation.

* Participates in development of client training programs by identifying learning issues; recommending instructional language.

* Accommodates client disabilities by recommending devices and techniques.

* Improves system performance by identifying problems; recommending changes.

* Updates job knowledge by participating in educational opportunities; maintaining personal networks.

* Accomplishes information systems and organization mission by completing related results as needed.

Skills/Qualifications:
Problem Solving, Help Desk Experience, Phone Skills, Customer Service, Training , Verbal Communication, Coaching, Documentation Skills, Network Troubleshooting, Networking Knowledge, Product Knowledge

WEB/Publications/IT Manager ( Denver)

2009-10-26T16:47:51-06:00

WEB/PUBLICATIONS/IT MANAGER
International Society for Prevention of Child Abuse and Neglect (ISPCAN)

Organization: Soon to be located in Denver, Colorado, ISPCAN is a not-for-profit professional membership organization, established in 1977, focused on providing education, research, practical training and information to protect children from abuse and neglect worldwide. A multidisciplinary organization, ISPCAN members in nearly 180 countries work in areas of medicine, mental health, law, law enforcement, social services, education, sociology/research, advocacy, NGO leadership, and government. ISPCAN seeks to promote the protection of every child, in every country, against all forms of cruelty and exploitation.

Job Description: A full-time position reporting to the Executive Director, the Web/Publications/IT Manager is responsible for the programming, design, management and maintenance of ISPCAN�s website. The Web/Publications/IT Manager is also charged with the graphic design and implementation of all ISPCAN publications, including: annual report; conference flyers and brochures; membership brochure; tri-annual newsletter; World Perspectives biennial report; special reports, and other promotional material as needed. Critical to this position are the ability to troubleshoot and resolve all IT issues; maintain the server and LAN infrastructure including system backup; and recommend and install needed hardware, software and computer peripheral upgrades.

Requirements: This position requires a Bachelor�s Degree in web development and/or computer-science related field with at least 3 years post-degree hands-on experience. As ISPCAN is an international organization with officers, members and strategic partners in multiple geographic locations and time zones, specific expertise in positioning ISPCAN toward web-based IT solutions is imperative. Microsoft Certified Technology Specialist (MCTS) certification highly desirable. Superb visual design skills and creativity. High proficiency using Adobe Creative Suite 4 including In-Design, Illustrator, Photoshop, Dreamweaver, Acrobat, and Flash. Experience with scripting for database-driven sites and a solid working knowledge of HTML, XML, XHTML, CSS, and JavaScript. A considerable comfort level with hardware component diagnosis and repair is vital. The candidate must have the following essential characteristics: highly organized and results-oriented with a dedicated focus on deadlines and deliverables; attention to detail; excellent verbal and written communications skills; ability to effectively multi-task; initiative; flexible and positive attitude; professional demeanor; integrity and high ethical standards; and interpersonal dexterity. The ability and willingness to travel internationally, especially in developing countries is a plus (travel at ISPCAN is not guaranteed). Fluency in foreign language, especially Spanish, French, or Russian is beneficial but not essential.

Principal Responsibilities:

� Refine and retool ISPCAN�s current homepage and website to reflect current needs.
� Manage multiple simultaneous web project requests with daily release schedules.
� Redesign and maintain web pages for ISPCAN conferences, events, publications and programs.
� Monitor website traffic; evaluate and determine strategies for improvement.
� Support effective web marketing of conferences, publications, and membership benefits.
� Maximize computer technology to achieve more successful exhibition/booth marketing.
� Improve accessibility and functionality of ISPCAN VID (Virtual Issues Discussions) and Listserv mailing list.
� Identify gaps in ISPCAN�s IT system and make recommendations for enhancements, especially security upgrades and protocols.
� Implement best practices in web-related security.
� Perform LAN and computer maintenance as necessary including regular system backups.
� Conduct technology inventory and make purchasing recommendations.
� Troubleshoot and resolve all software and hardware IT obstacles.
� Design and edit all ISPCAN publications and coordinate with printing vendors.
� Supervise IT related outside contractors.
� Manage special projects as assigned.

We offer an excellent benefits package, a friendly office environment with a diverse staff and the exceptional opportunity to interact in a multi-cultural environment on an international level. Salary commensurate with credentials and accomplishments.

Qualified candidates only: a resume/CV, letter of interest detailing skills and experience in the essential characteristics and personal qualities listed above, two examples of design work, and salary history/requirements should be directed electronically (preferred) or by mail to:

Interim Executive Director
execinterim@ispcan.org

A portfolio of creative work will be requested at the time of a personal interview.

DEADLINE FOR SUBMISSION: November 20, 2009
Please do not contact ISPCAN by phone

International Society for Prevention of Child Abuse and Neglect (ISPCAN)
245 W. Roosevelt Rd., Bldg 6, Suite 39, West Chicago, IL 60185
Phone: 630.876.6913/ Fax: 630.876.6917/ www.ispcan.org

ISPCAN is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, place of national origin, sex, sexual orientation or physical handicap. EOE/AA/M/F/D/V. Employment is contingent upon the new employee providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States.

Microsoft, Encarta, MSN, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countrie

Immediate Requirement for Desktop Support (Boulder)

2009-10-26T14:32:08-06:00

We have immediate requirements for Desktop Support positions. If interested, please email us your resume.

Requirement 1: Desktop Support

Profile:
� 4-5 years of Experience in technical support with a minimum of 1-2 years in providing Desk-side Support.
� Excellent Knowledge on supporting hardware(Dell & HP) and desktop OS and applications
� Excellent verbal and written communication skills to deal with client users.
� Ability to solicit and convey moderately complex information and make recommendations
� To perform system administration on Windows operating system.
� Third-level problem determination and resolution on a 24x7 basis.
� Incident management based on SOP�s and escalation to On-site Support.
� Telephonic and Email based Support to User / Vendor management.
� Knowledge of Windows 2000/2003 Servers.
� Exposure to server hardware & connections.
� Knowledge of server boot process.
Knowledge of Active Directory would be added advantage

Responsibility:
� Maintain, analyze, troubleshoot and repair desktop laptop, hardware and computer peripherals.
� Upgrade or replaces hardware and software systems, which includes the setup of workstations and the installation and configuration of software and hardware.
� Perform customer services related to equipment and systems products by troubleshooting problems, resolving problems, interfacing with vendors for in-warranty returns, installing software and entering resolutions into the remedy problem-tracking database.
� Provide support in trouble shooting boot up problems (selecting different options while booting, checking BIOS entries).

IT System/Network Administrator (Denver)

2009-10-26T14:18:29-06:00

INFORMATION TECHNOLOGY SUPPORT TECH
Tech! Inc. provides technology solutions to businesses along the Colorado Front Range. Specializing in Managed IT Solutions, Tech! Inc. is capable of providing services to align business processes and IT initiatives. Whether its custom software, network solutions, security, data recovery, reporting tools or end-user support . . . we are focused on implementing technologically sound IT solutions.
POSITION PURPOSE
The Information Technology Support Tech works to provide support services to local businesses in the Denver Metro area and along the Colorado Front Range. Successful candidates will assist in providing both onsite and remote support for recurring contracts and other incidental support calls. The Support Tech must be capable of responding to both emergencies and routine support situations. Areas of expertise span both simple support calls and more complicated network architecture/infrastructure troubleshooting.
This part-time position is responsible for satisfying the immediate and long-term requirements of the Tech! Inc. customer base. The Support Tech works to promote exemplary customer service and teamwork while meeting the technology demands of small to medium sized businesses. This position also assists in the planning and implementation of both short and long-term strategies. You will aid in developing work plans and projects that provide for innovative, orderly and cost-effective installation of computer technologies. The Support Tech is responsible for communicating about IT initiatives at all levels.
ESSENTIAL FUNCTIONS
Strong emphasis on communicating and collaborating with diverse groups, particularly external customers, external agencies and any other individuals to assure Tech! Inc. of effective and efficient IT responses.
Emphasizes exemplary customer service, teamwork, a progressive approach and empowerment of customers/clients.
The ability to see the �big picture� and to meet Tech! Inc.�s goals. Must be able to facilitate consensus and deal appropriately with conflict. Expected to deal with an ever-changing environment, including the ability to maintain composure under even the most stressful situations and the ability to execute an effective and skillful outcome. High focus on �getting it done right the first time�.
Must �play well with others� (both internally and externally)! Customer satisfaction comes first at Tech! Inc.
KNOWLEDGE, SKILLS & ABILITIES
1. Enhanced knowledge of technology systems, including technology initiatives, trends, implementation, strategies and system security.
2. Knowledge of network architecture, design and communication. Above average written and verbal communication skills. The ability to effectively communicate and interact with all levels of personnel within and external to Tech! Inc. in a positive, cooperative and effective manner. Capable of exercising initiative and judgment. Responsible for making independent decisions within the scope of assigned authority.
DESIRED EDUCATION/EXPERIENCE/FORMAL TRAINING
Microsoft certification or formal training a BIG plus. A+ certification or formal training a plus. NOTE: CERTIFICATIONS WEIGH HEAVILY!
Associates degree in Computer Science, Management Information Systems or related field from an accredited university.
Broad understanding of technological concepts (e.g., system administration, network architecture, etc.). Competencies and equivalent combinations of education and experience will be considered.
Competency in any of the following are a plus: Microsoft OS (server and desktop), Trend Micro, Sonic Wall, SQL Server, network cabling systems & Terminal Services.
REQUIRED: You must be able to understand and manage a Windows Server domain and active directory architecture. This includes Windows Server 2003/2008, SBS Server 2003/2008; firewall concepts; VPN; network architecture; etc.
OTHER
A valid driver�s license and reliable vehicle are a must. A background investigation may be required of potential candidates.
You can email your resume/qualifications AND desired compensation to info@techincsolutions.com
This is a part-time non-benefitted hourly position but is expected to grow into full-time shortly. This is NOT a position for businesses or contractors running a business.
To start, you can expect between 25 to 35 hours per week.
Compensation is commensurate with experience ($19 - $25/hour).
Start Date: Immediate (must be available within one week).

Customer Support for Wine Software Company (Downtown Boulder)

2009-10-26T13:36:23-06:00

We are looking for an energetic, positive person to be responsible for providing fanatical telephone and email support to our rapidly growing customer base. Working for one of Boulder's leading web startup companies (named to Mercury 100 Fastest Growing Startups 2008 and 2009 & IQ Award Winner 2009), you will be representing the wine industry's leading provider of automated compliance software to a set of world class winery managers, owners and winemakers. The candidate must possess superior problem solving and communication skills with a proven ability to exercise sound judgment, recognize business critical situations and escalate as needed. This is a great opportunity for someone who wants to get their foot in the door in the software as a service (SaaS) industry, be challenged and rewarded for their work.

Responsibilities:

Professionally respond to telephone calls, emails, and web-based requests for technical support
Contribute to support efforts to promptly identify, analyze and resolve customer inquiries, concerns, and issues with customer satisfaction and production in mind.
Act as a liaison between customers and product team to ensure identified problems are resolved to completion
Prepare customer training materials, including but not limited to monthly newsletter emails and video tutorials
Continuously strive to improve the quality of customer service and customer loyalty

Qualifications:

Excellent analytical, written and verbal communication skills
Self-starter who can work effectively in a fast-paced and fluid environment
Ability to multitask with excellent organization and follow-through
Experience using or supporting web applications
Strong computer and Internet skills required with Excel, HTML and/or graphic skills a plus

Salary based on experience and qualifications. Position available immediately. To apply, please follow the link:
Customer Support Application

For more information about our company, please view our website at
http://shipcompliant.com/careers/

Business Computer Systems Technician (Broomfield CO)

2009-10-25T16:11:21-06:00

We are an IT/Office outsource resource for our customers. We are also a VAR for QuickBooks Enterprise, Sage Peachtree, QuickBooks POS, and Sage Master Builder software. We service small to midsized business and some home users.

We are currently seeking a computer hardware technician. We need someone to setup and service single user and network PC based systems. Other tasks would include System Maintenance, Troubleshooting, business software setup/configuration. There will be travel within the Boulder/Denver metro area. No out of Boulder/Denver Metro area travel required. Mileage reimbursements are available. Full time preferred will consider right Part Time candidate.

Proven ability in Single User and Network system setup and maintenance. Trouble shooting skills, Excellent Customer Service and Reliable Transportation a must. Familiarity with Accounting Software, Sales Skills, Microsoft Server, Report Writer, Web/Graphic Design, and Microsoft Exchange are some pluses.

Help Desk Associate - Great for career in IT! (Colorado Springs, CO)

2009-10-25T14:43:52-06:00

Our client, with a large IT organization in Colorado Springs, is a Fortune 500 Company that would like to hire *several* IT Support Center Associates ASAP. This is a great opportunity for smart, passionate hard workers who hope to move into software development, networking, business analysis or other IT areas within the next year.

After your initial 3-4 week training program, you�ll work with employees throughout the company who encounter technical difficulties. Help Desk Associates troubleshoot and resolve these problems, often coordinating efforts of experienced professionals within the IT organization. You�ll get exposure to the business domain, technical applications and infrastructure, and professionals in the organization � all of which could lead to your being offered a permanent position in 6-12 months.

INTERVIEWS WILL START RIGHT AWAY, so please respond quickly.
� Position will initially be as an hourly contractor (contract-to-hire)
� Paid training starts in November (a 3- to 4-week training program)
� 8 hour shifts will run between 6 am and 6:30 pm; weekend availability will be a plus. Some flexibility in hours/days, 4x10 schedule may be a future possibility.

Please forward:
� Current resume (Word Format or PDF, please)
� College transcripts (Unofficial transcripts copy/pasted from college websites are fine) 3.0 GPA is a minimum requirement
� Include your SAT/ACT/GRE/GMAT scores (written/verbal/quantitative)

Susan Stark
recruitSS@PrecisionSystems.com

PC / Server Technician (Broomfield)

2009-10-23T11:34:18-06:00

Roomlinx, Inc. of Broomfield, Colorado is seeking a detail-oriented PC/Server Technician to join our operations team working on an exciting, cutting edge media project. Roomlinx, Inc. has been providing wireless internet to hotels for ten years and is now developing a brand new, innovative product to redefine the guest experience in hotels. We are a growing company with great people and we enjoy an entrepreneurial and creative culture. Must be experienced in building Microsoft Windows XP, Vista, 7 based PC�s, Linux based servers and have an aptitude to install various software packages and work with related hardware. Experience with Redhat/centos/Ubuntu; Basic familiarity with networking concepts and troubleshooting (enterprise grade equipment, not home �all in one� routers); Experience with inventory, asset tracking and movement. Candidate must be willing to learn new tasks and duties. Networking and M/S foundation knowledge a plus; M/S Certification highly desired. Must be able to work under a strict release schedule, be clear and articulate, and provide concise, accurate documentation. Up to 30% travel; excellent customer and communication skills required. If you are looking for an exciting, open-minded, and fun place to work, please submit your resume and salary requirements to Jon Disterhoft at careers@roomlinx.com. For more information about the company, please visit our website at www.roomlinx.com

Senior Operations Engineer

2009-10-22T09:48:21-06:00

The Senior Operations Engineer is a key member of the Operations team and is responsible for resolving network and service issues escalated from Tier 1 or Tier 2, supporting network deployment and test & acceptance of sites and network elements. The TSA will also be responsible for coordinating issue resolution with vendors when escalation to their support teams is required, as well as ensuring network/service availability by analyzing network performance and identifying issues before they become service affecting.

Required to provide 24x7 escalation support, identify and document improved troubleshooting and resolution procedures for Tier 1/2 technicians and provide training to Customer Care agents, NOC Engineers, and Field Operations Technicians. This job requires broad experience of network and access infrastructure elements, radio equipment, customer premise equipment and Operational Support Systems (OSS).

Requirements:

� A minimum of 5 years of relevant experience is required with 7-10 years preferred including recent experience providing technical support to Tier1/2 technicians.
� Experience with a wireless carrier, DSL, MSO, VoIP or other large service provider environment is required. Previous experience with Radio Access Networks preferred.
� Solid written and verbal communication skills.
� Ability to quickly adapt to change and willing to work days, evenings, and weekends as required.
� Willing to be on-call 24x7 for escalation support.

Objectives:

1. Support implementation of assigned processes, frameworks, applications, systems and other capabilities required for mission execution
2. Develop, maintain, and improve relevant network performance and trouble resolution quality KPIs

Older Worker Opportunities at Environmental Protection Agency (Downtown Denver & Lakewood)

2009-10-21T16:28:39-06:00

The Senior Environmental Employment (SEE) program offers unique opportunities in the Denver metro area for individuals age 55 or older to support the U.S. Environmental Protection agency through a grant sponsored by the National Older Worker Career Center (NOWCC). Apply today by visiting our website and following the application steps, www.nowcc.org.

Enjoy a flexible work schedule, health insurance, paid vacation & sick leave and more! www.nowcc.org

Currently, we have the following positions available:

Ref. code: CO-649 Oil & Gas Field Expert Level 4, $12.41/hour, Denver
Ref. code: CO-650 Oil/Gas Professional Support for NEPA Reviews Level 4, $12.41/hour, Denver
Ref. code: CO-651 Community Involvement Technician Level 3, $10.05/hour, Denver
Ref. code: CO-652 HR Administrative/Reception Support Level 2, $8.57/hour, Denver
Ref. code: CO-653 Receiving Operations Specialist at Denver Federal Center Level 4, $12.41/hour, Denver Federal Center
Ref. code: CO-656 Public Water Systems Specialist Level 4, $12.41/hour, Denver
Ref. code: CO-657 Receiving Operations Specialist Level 3, $10.05/hour, Denver Federal Center

Please go to our website, www.nowcc.org, to review the full descriptions and qualifications of each position.

To apply, please visit our website www.nowcc.org and complete an "Initial Application Form." Please fax or email this application along with an updated resume and three professional references to 303-238-2542 (fax) or byupcavage@nowcc.org. Using the reference code, please specify on the application which position you are applying for.

Must be 55 or older to apply.

Tier 1 Support Analyst (Englewood)

2009-10-21T15:33:11-06:00

Support 24x7x365, environment for monitoring of preliminary potential problems enterprise wide of all systems, networks, applications, and databases. Provide technical support, analyze data, train in all areas of system monitoring devices, respond to calls, have customer service, and escalate problems appropriately.

ESSENTIAL DUTIES:

1. Conduct pro-active monitoring of data processing equipment/processes to ensure availability of on-line systems, networks, applications, and databases.
2. Maintain performance, usage, error monitoring and reporting.
3. Understand technical requirements of operational equipment/processes and take appropriate action to escalate to get problems resolved.
4. Support technical needs of the internal/external systems, networks, applications, and databases.
6. Maintain quality control and customer service; work with vendors and customers internal/external.
7. Complies with all established procedures and polices.
8. Ensure procedural documentation exists and is kept current.
9. Communicates regularly with various departments within the company to maintain knowledge of upcoming changes and provide them with up to date information regarding system, network, application, or database outages.
10. Other duties assigned.

EXPERIENCE/QUALIFICATIONS: (All desirable; not required)

� High School or Associate degree from a technical school, two years college, or its equivalent.
� Ability to work varying shifts with 1-2 year�s customer service related experience.
� Primary knowledge of 2000/XP or higher, Microsoft Office Suites, UNIX, SQL and DOS.
� Basic understanding of Window Server Operating System.
� Fundamental knowledge and use of monitoring/alert tools to support enterprise wide systems, networks, applications, and databases.
� Aptitude to retrieve and report from databases.
� Ability to produce effective results under pressure.
� Capacity to adapt to technical changes in the industry.
� Possess and maintain analytical skills and problem solving skills.
� Ability to work independently or as a team player.
� Excellent oral and written communication skills.
� Must be self motivated, detail oriented, high energy, and able to work with minimal supervision.

Shift: Midnight to 9am (Mountain Time) - Starts Sunday night to Monday morning - Friday and Saturday Off
Pay Range: $20/hr - $22/hr

To apply for this position, please visit www.prosum.com/consulting-jobs

Tech Support/Sales Support (Denver)

2009-10-21T13:31:50-06:00

Position Overview

The Four Winds Interactive Deployment Sales Engineer is responsible for exercising effective leadership and operational effectiveness in working with Sales Engineers to provide support to successfully close business. This person provides technical support within the Sales Engineering department to lever Sales Engineers to deliver compelling demonstrations and presentations. The Sales Engineer leads and performs most of the tasks in maintaining sales demonstration resources, including hardware, software and custom-made digital signs. The Deployment Sales Engineer is a key member of the sales team to who goal is to deliver sales booking results.

Responsibilities and duties

� Gain a full understanding of all Four Winds Interactive products, their features and functions.
� Create / update the SE demo NowMicro Image for re-imaging demo PCs
� Receive and test deployments from implementation teams. Create demo databases and channels for SEs and RSMs
o Check for proper interactivity functions
o Convert Google spreadsheets and other network live data to local resource, populate with complete data
� Check all Jelco demo units as they return from the field before they go back out:
o NowMicro is up to date and returned to a demo ready state
o Jelco unit inventory is correct (cables, cords, network fob, etc)
� Maintain network demo kit that accompanies Jelco units
o Configure routers and check switches other network gear
� Maintain checkable demo kits to be in a demo ready state
o Ensure NowMicro / all-in-one screens are up to date and demo ready
o Ensure projector functions properly
� Demo channels and thumb drives
o Create new channels as new demo signs are built
o Maintain and organize inventory of channels on network drive
o Maintain application matrix spreadsheet with new signs as they become available
o Build thumb drives as needed by RSMs and Marketing for events.
� Tradeshow setup
o Go to the field to setup tradeshows (HITEC, Educause, etc.) Maintain Mansion signs
� Maintain Demo Tree Databases
� Multiple sign databases are being posed to the network drive every week.
o We need to organize and drive redundancy out of the inventory.
o New signs need to be evaluated and added to sign demo sets.
o Old signs need to be retired and remove from demo sets
� Participate at tradeshows, conferences and other events.
� Maintain whereabouts a demo equipment inventory and manage hardware assignment to events. This would front-end our logistics staff to ease their tasks and better respond to what demo gear is available for events.
� Provide education and training to peers, sales and presales staff and others in the Four Winds Interactive organization.
� Contribute to the development of department infrastructure, re-usable tool and processes

Knowledge, Skills and Abilities Required

� Product, Technical and Business Skills
o Strong problem solving capabilities
o Strong knowledge and understanding of all Four Winds Interactive Products and Services
o MS-Windows OS management and configuration
o TCP/IP communications and network functions
o PC and AV hardware configuration and maintenance

� Administrative Skills
o Apply project management skills to deliver commitments on time, with quality, and with finite resources
o Able to organize and prioritize work in a multi-tasking environment

Travel Profile Required

o 10% to 20% travel to support sales cycles and marketing events

Education and Experience Required

� Two-year college degree with a major in Engineering, Math, Business, Computer Science, or IT technologies.
� Technical experiences in:
o Web application design and graphics
o Computer communications and networking
o Software applications design and creation
o Programming, script writing or other software developme

Expanding Technical Service Company (Denver)

2009-10-20T14:55:50-06:00

National Company is expanding into the Denver area. We are seeking career oriented individuals with a strong Technical / high level Customer Service background to join our growing company. We are a Retail Technical Services company based in California expanding in the near future.
Requirements: 2-3 years Customer Service in the Technical field preferred.
3-4 years PC / Apple Techncial Support. Strong Hardware & Software.
If you feel you are a qulified candidate for this position and want to work in a growing National Company email your resume and cover letter to:
TechJobsDenver@yahoo.com.

IT Specialist - Network Technician (Denver)

2009-10-20T13:58:57-06:00

MSEmploy

Duties Include:

� Install & troubleshoot Microsoft network environments.
� Install & troubleshoot other proprietary software & hardware at client sites.
� Maintain records of client site environments.
� Provide daily & detailed updates on trouble tickets/orders.
� Work with our customers to provide their clients efficient & courteous service.
� Support IT Specialists & Third Party technicians.
� Manage small to medium projects.

Job 2958. To apply for this position, please visit http://us.msemploy.com/JobPosting/JobPostingDetailFullPage.aspx?jobID=2958

Manufacturing Technician (Wheat Ridge, CO)

2009-10-20T08:57:21-06:00

Biomedical Device Consultants & Laboratories (www.bdclabs.com) is a small, growing company offering comprehensive testing and R&D support services to the medical device community. Our company operates under Good Laboratory Practices (GLP) per FDA document 21 CFR part 58 as well as utilizes ISO 17025 for additional guidance. Our affiliated sister company was established in 1987 offering consulting services and over the years we have redefined and expanded our scope to include medical device testing and test equipment development. Our primary focus is the cardiovascular community; however we envision expansion into other disciplines. As a small company, the BDC environment is dynamic, challenging and fun.

We are seeking a candidate for a part time (at least 32 hours guaranteed) manufacturing technician position. In this role, the primary responsibility of this candidate will to construct, test, & certify silicone structures that are used for device testing. In addition, secondary activities include manufacturing and maintenance of test equipment.

Description & Responsibilities
* Manufacture, test, and certify silicone models
* Manufacture and maintain laboratory equipment as necessary
* Support medical device testing and data acquisition activities

Candidate Requirements:
* High school diploma is a must
* 5+ years experience in industry
* Strong attention to detail
* Ability to work well in a team environment
* Excellent verbal & communication skills
* Familiarity with MS Windows, Word, and Excel
* Natural aptitude for mechanical technology a must

Biomedical Device Consultants & Laboratories is an equal opportunity employer.

Warehouse and Light Assembly (Greeley (Evans))

2009-10-20T07:23:42-06:00

Working with automation technicians keeping track of inventory, preassembly, loading and unloading RTUs, radios, valves, fittings. Need organizational skills, good communication, inventory background preferred. Keep warehouse and shop clean. Lifting required, 60-75 lbs.

Full time 7 am to 4 pm.

Respond to: resumes@winn-marion.com

Clinical Informatics Training Admin (Golden, CO)

2009-10-19T17:03:00-06:00

***** THIS IS A CLINICAL INFORMATICS POSITION -- DO NOT SUBMIT A RESUME IF YOU DO NOT MEET THE CLINICAL REQUIREMENTS *****

HIPAA SECURITY LEVEL: High access to systems/patient information.

Summary: The Clinical Informatics Training Admin (CITA) is responsible for the coordinating of health information services across the multi-facility, integrated healthcare system. The CITA works with others on the Clinical Informatics Team to make sure products comply with applicable laws and standards governing privacy and security. The CITA works with other key leadership personnel to make sure training programs and processes meet the needs of our providers, and comply with applicable laws and standards governing privacy and security. The CITA has the primary role in training clinical staff in the use of clinical information systems and the Electronic Health Records system.

Summary:
Plans, organizes, implements and manages company-wide EHR training program in a pre and post implementation environment. Analyzes, reviews, tests and evaluates the functionality of the EHR software.

Education, Skills and Abilities:
� RN (preferred) or LPN Licensure (MA acceptable with extensive clinical, physician training and EHR knowledge)
� Bachelor Degree in Information Systems, Informatics or other related field required.
� 1-3 years of clinical experience in a primary care practice.
� Direct experience in training physicians in the use of applications/information systems.
� General knowledge of education/training practices and theories.
� Demonstrated understanding of clinical workflows.
� Working knowledge of medical terminology, CPT/ICD-9 coding.
� Ability to independently formulate education/training goals and objectives based on the needs of the organization.
� Skills in establishing and maintaining effective working relationships with emphasis on teamwork with all levels of personnel including senior leadership, providers, employees and software vendors.
� Excellent PC skills with the ability to quickly learn and teach new clinical software packages and associated processes.
� Excellent communication and organizational skills.
� Ability to exercise initiative, judgment and decision-making to meet clinic and company objectives.
� Extensive skills in MS Word, Excel, PowerPoint and Access.
� Must have the ability to lift, carry, push and pull objects up to 20 pounds, using appropriate body mechanics. Requires sitting, standing, and general moving around in room.

Equipment/Tools Used:
� Computer with Allscripts Enterprise EHR and other software packages
� Multi-line phone
� Fax
� Copiers
� Printers
� LCD Projection Unit
� Scanning Equipment

Essential Responsibilities:
(Additional responsibilities being contemplated relative to Allscripts implementation)
1. Designs, recommends, implements and administers effective education and training programs specifically related to the EHR.
2. Participates in developing education/training goals and objectives in conjunction with the Training Manager and the CI Team.
3. Researches EHR trends and develops innovative education/training strategies. Recommends changes and additions to the established program.
4. Develops EHR education/training policies and practices. Identifies and assesses education/training needs and requirements.
5. Provides on-going clinical end user and new clinical employee training.
6. With IT, monitors EHR system performance and troubleshoots software to ensure proper operation and identify possible problem areas. Recommends solutions to identified problems.
7. Participates in design and build sessions with associated testing in conjunction with the CIT Team.
8. Provides testing and QA support for new implementations of content or application hot fixes and upgrades to verify functionality and operation
9. Provides on-site support during initial �go-live� and on any new EHR software upgrade functionality.
10. Publishes the schedule of EHR education/training sessions and classroom facilities.
11. Analyzes and recommends user level computer system enhancements to better meet customer needs.
12. Collaborates with the Training Manager and the EHR Project Coordinator to develop EHR specific budget, curriculum and materials.
13. Develops and maintains database of education/training information including cost data where appropriate.
14. Performs other duties as required.
Supervisory Duties:
None.
Work Environment/Schedule:
Normal office and medical practice environment at multiple practice sites. Occasional evening or wee

Looking for current or aspiring IT Professionals (Colorado Springs, CO)

2009-10-19T11:51:52-06:00

Looking for IT professionals

The IT industry is one of the most fail proof industries during economic recessions. If you are laid off, you can turn around and get a job with ease, more so than most other industries. IT professionals are in high demand and the industry is expected to grow even as the economy is suffering.
We are an IT training and staffing firm that, at any given time, has dozens of job requisitions from as many as 30 companies in the Colorado Springs area.
If you are interested in learning more about how to become a highly marketable IT professional, please send your resume to choffman@leaderquest.net. As this is a great opportunity, serious inquiries only, please.
Thanks and I look forward to speaking with you!

Trading Software Technical Support Representative (DENVER - Downtown)

2009-10-19T11:38:01-06:00

NinjaTrader, LLC is a profitable trading software company based in Denver, Colorado serving the retail trading community. You can visit www.ninjatrader.com for more information on the company and software. We continue to grow at a very fast rate and are looking to add an exceptional individual to our outstanding technical support team.

Position Overview
Provide customers timely support via email, telephone, and our support forum for the NinjaTrader product line. Perform pre and post sales customer service calls. Perform entry level sales and marketing tasks. Be a liaison between the customer base and the NinjaTrader development team to diagnose software bugs. Become a power user of Outlook, SugarCRM, and other applications that increase your productivity. Host live online NinjaTrader sales presentations and training sessions. Be an expert on the NinjaTrader product line.

Key job requirements:

- Proven analytical and technical problem solving skills
- The ability to multi-task and work in a fast paced environment
- Proven ability to provide technical support
- Strong interpersonal, written, and presentation skills required
- Knowledge of the trading industry is desired
- Demonstrated PC skills and knowledge

Looking for IT professionals (Denver Metro area)

2009-10-19T11:06:13-06:00

The IT industry is one of the most fail proof industries during economic recessions. If you are laid off, you can turn around and get a job with ease, more so than most other industries. IT professionals are in high demand and the industry is expected to grow even as the economy is suffering.

We are an IT training and staffing firm that, at any given time, has dozens of job requisitions from as many as 30 companies in the Denver area.

If you are interested in learning more about how to become a highly marketable IT professional and how to get in front of hiring managers in the area, please send your resume to afrost@leaderquest.net. As this is a great opportunity, serious inquiries only, please.

Thanks and I look forward to speaking with you!

Car Wash Technician (Denver)

2009-10-19T10:09:58-06:00

Colorado car wash distributor has openings for Service Technician's to work on automatic car washes. Must have current Colorado driver's license, electrical, mechanical, troubleshooting skills, be self motivated and take pride in a job well done. Extensive training program. Background check and drug screen required. Vehicle provided. HS diploma required. Health and dental insurance is available. Hours vary. Please respond with resume or letter of interest to: carwashwizards@gmail.com

Mr. Biggs Littleton, Hiring For All Positions (Littleton)

2009-10-18T23:30:04-06:00

Mr. Biggs of Littleton is under new ownership and is currently hiring for all postitions. Please bring in a resume or fill out an application at Mr. Biggs on Coal Mine and Kipling in Littleton between 12noon and 4PM on Monday, October 19th. We are building our Team quickly and you will have an opportunity to speak with a hiring Manager on the spot between 12noon and 4PM Monday the 19th only.

We are currently seeking candidates for the following positions.

Management Positions- Food and Beverage and or Family Fun Center experience preferred.
Manager on Duty
Catering Sales Managers
Group Sales Managers
PBX Operator/Birthday Booking Agent
Bowling Center
IT Technician
Maintenance
Ride/Attraction Operators
Bartenders
Wait Staff
Bussers

Mr. Biggs of Lttleton is an equal opportunity employer.

Maintenance Supervisor (Denver)

2009-10-16T13:31:57-06:00

Miles Properties, Inc., is hiring for a Maintenance Supervisor position in the Denver area.
Maintenance Supervisor, diagnosis and routine maintenance/repair of electrical, plumbing, AC, Heating, and appliances. Min. requirements include HVAC certification and the ability to work ��on-call�� as needed. Boiler/Chiller exp. a plus. Must have apt. experience, valid driver��s license and insurance.

Miles Properties Inc. offers:
�X Competitive Salaries and Bonuses
�X Health Insurance
�X Paid time away off
�X Employee Apt Rent Discount

Qualified candidates should send their resume to: mgrhway@milesproperties.com

RF Engineer---WiMax--Wireless

2009-10-15T15:37:47-06:00

Description:

� Utilizes available RF software and hardware tools to design and coverage and capacity for 802.16e wireless networks.
� Issue search rings for identified coverage and capacity sites.
� Investigate and provide solutions for RF problem areas identified after examination of switch and drive test data.
� Design of microwave backhaul links.
� Ongoing performance analysis of system, which includes continual optimization responsibilities, to meet prescribed system criteria. ; The criteria will include set numbers to attain for Access Failures, Dropped Calls, Dropped Hand-Offs, Frame Erasure Rate, and Ec/Io.
� Visits to prospective sites and support of site deployment team.

Objectives:

1. Manage the design and build of an 802.16e broadband wireless data network
2. Provide internal expertise for Radio Frequency planning, testing and interference mitigation.
3. Work with both internal and external points of contact to ensure the build plan schedule

Requirements:

1. Design and or review of vendor design of 802.16e and microwave network that provide the best service to the customer.
2. Management of CAPEX and OPEX to insure company financial targets are met
3. Interface with internal and external customers to assure smooth work flow and open communication.

IP Engineer

2009-10-15T15:35:56-06:00

The IP Architect is responsible for the initial design and on going specification of the network architecture, equipment and software standards, vendor selection criteria, performance goals and network evolution. Build a cross organizational team to design, deploy and support the network including infrastructure and service delivery. Primary technical interface to Level 3 and other fiber providers. This is a critical engineering function and requires a very senior level telecommunications architect with strong team and technical management skills.

Requirements:

1. Establish a sustainable IP network infrastructure for a national wireless broadband network

2. Fulfill a leadership role in creating a wireless equivalent of an all IP fiber based network

3. Provide the Network Operations team with technical leadership

4. Routing Protcols, BGP, OSPF

5. Systems knowledge, UNIX

6. Data Base, SQL

&. Firewall Security, IPSec.

Objectives

1. Determine AS strategy and IP address space requirements including CPE strategy

2. Specify hardware requirements for core network and security infrastructure including IP management to the subscriber

3. Identify the providers of software and network management tools

4. Specify network performance requirements and quality measurement criteria

5. Establish budget priorities for network infrastructure, security and management services

Operations Engineer

2009-10-15T12:43:39-06:00

Operations Engineer

Description:

Operations Engineer is responsible for managing and assuring relationships with companies network and services suppliers and partners by overseeing development, execution and improvement of required operational capabilities, resources, and processes patterned after the eTOM� (TeleManagement Forum) Supplier/Partner Relationship Management (S/PRM) function.

Goals:

1. Develop and execute annual and quarterly operating plans supporting the Network and Service Operations function from the perspective of S/PRM

2. Specify, implement, operate associated processes, frameworks, applications, systems and other capabilities required to execute S/PRM mission

3. Develop, maintain and improve relevant Supplier/Partner metrics, KPI

4. Develop and apply performance, quality, and satisfaction ratings

5. Maintain or improve Supplier/Partner Quality KPI and performance, quality, and satisfaction ratings

Top Priorities:

1. Manage and assure Supplier and Partner relationships affiliates and other third party entities

2. Develop, manage, and expand operational capabilities S/PRM necessary for the enhancement and retention of subscribers and customer

3. Monitor, manage, and enforce SLA, Interfacing, and Operating Agreements with Suppliers and Partners

4. Continuously assess and improve Network and Customer Operations organization to cultivate and promote a focused approach to S/PRM

5. Improve S/P Relationship Management from a skills, tools, process and technology standpoint

6. Manage all variable expenses related to S/PRM

POS Coordinator (Denver, CO)

2009-10-14T17:12:30-06:00

Point of Sales Coordinator

ACI, a growing specialty retailer in the airport concessions market with 23 years of business experience is seeking a Point of Sales Coordinator.

The individual in this position will serve as the Information Technology person for all Point of Sales System and Accounting Systems. The Point of Sales Coordinator will also be responsible for help desk data processing, making sure data processing hardware and software is in good working order.

Responsibilities include:

�Knowledge of primary software to include Retail Pro, I.B.I.T. and Mas 90.
�Provide staff with hardware and software support.
�Training staff in the routine operations of all data processing hardware as necessary.
�Maintain library of all training manuals and software updates.
�Serve as contact person for vendor support.
�Maintain equipment virus protection programs.
�Coordinate network updates with network Consultants.
�Maintain company e-mail system and web site in coordination with Consultant.
�Oversee daily backup of all files for all locations.
�Maintain a log of all equipment, software licenses and software pages owned and operated by the Company.
�Train General Mangers, Department Heads and Others as necessary on network issues.

Salary Range: $35,000 to $39,000

Resumes should be submitted to Hr@aci-retail.com

Service Tech/Installer (Denver Colorado)

2009-10-14T16:01:58-06:00

Factory Trained, Certified, Experienced Petroleum handling equipment Tech.
Full Time min 40hrs week.
Benifits

Technical Sales Support - Telehealth (Denver)

2009-10-14T15:42:47-06:00

InTouch Health (ITH) provides Remote Presence telehealth solutions that enable physicians to perform complete and real time consults with hospital patients from remote locations. Through a single broadband network and computer interface, physicians can access a host of Remote Presence devices to provide and document care into emergency rooms, critical care units, patient wards, and operating rooms. Wherever access to medical expertise is limited, Remote Presence can effectively extend the physician's reach to manage patient care, thereby removing critical time and distance barriers. With expertise available at a moment's notice, Remote Presence enables innovative healthcare delivery models leading to improved quality of care, increased patient safety and satisfaction, and increased hospital revenues and savings.
Remote Presence is a next-generation telemedicine technology platform which combines the power of robotics, wireless, and the Internet to enable hospitals and physicians to bring the right care to a patient at the right time. InTouch has customers worldwide using Remote Presence to deliver specialty care services such as stroke, cardiology, trauma, pediatrics, neonatology, psychiatry, translation services, critical care coverage, patient rounds, and surgical/procedure mentoring. From its installed clinical base, InTouch Health has developed a proprietary and growing internal knowledge base of best practice telehealth network implementation processes and operating models. To find out more about InTouch Health and its comprehensive telehealth solutions, please visit www.intouchhealth.com.

Product Specialist � Denver Based (West Region Coverage)

Intouch seeks driven team player to provide the clinical/technical product support for sales demonstrations of our robotic telecommunications system to ensure that sales demos run smoothly; contribute to effective customer service by providing ongoing product/technical support at customer sites, including product installation and customer training.

Responsibilities of this great opportunity include:
� Provide clinical and technical product support for sales demonstrations.
� Troubleshoot and resolve technical issues with system.
� Manage equipment transport, setup, and demonstrations.
� Implement product installation and training at customer sites.
� Manage ongoing product and technical support at customer sites.
� Conduct follow-on training and in-servicing of hospital customers.
� Interface with physicians, hospital executives, IT staff and other personnel.
� Promote adoption, utilization and expansion of product at customer sites.
� Partner with corporate and field staff to develop training materials.
� Work closely with sales force to support deal process.
� Conduct customer validation of products.

Knowledge, Skills & Ability
� Strong background working with wireless networking desired.
� Computer troubleshooting and repair a plus.
� Great customer service skills.
� Ability to travel up to 75%

Qualifications
� Education: Bachelor�s degree in engineering, computer science, other technical or business related area.
� Experience: Prefer 1-2 years experience in healthcare field with background in technical sales support, projects coordination, healthcare IT or wireless infrastructure.

Working with Intouch Health

Intouch Health offers a competitive base salary for this position including a quarterly paid bonus program. This is a full time non commission exempt position. Travel up to 50% may be required. A comprehensive medical insurance program , 401k, Paid Time Off, Paid Holidays and stock option awards are included. Intouch offers a dynamic environment that promotes personal and professional growth everyday.

Server/Desktop Support-onsite position (Denver, Colorado)

2009-10-14T11:07:15-06:00

CompuCom Systems Inc has an upcoming need for an on-site Windows server and desktop support technician. This will include server maintenence and smart hands support for telecom and network equipment. Contract position, short term to possible perm.

Must pass a comprehensive drug and background check.

Qualified applicants will possess the following qualities:
Education and Typical Years of Experience
� Associate�s degree/ MCDST/ A+ certification or equivalent work experience in desktop support and customer service environments.
� 2-4 years progressively responsible experience, demonstrating in-depth working knowledge with a broad range of desktop support technology and best practices.
� Strong demonstrated analytical and creative problem solving skills.
� Computer literate with proficiency in information systems and software applications.
� Good customer service orientation

Technical Expertise
� Windows XP installation and deployment
� Ghost imaging or similar desktop imaging technology
� System Center Configuration Manager (SCCM) deployment and maintenance
� Office 2003/ 2007 installation and support
� McAfee Virus Scan 8.5i installation and support
� Printer support
� Pocket PC and Blackberry configuration
� Windows wireless technology
� Batch file creation and VB scripting
� Multiple vendor desktop and laptop support
� ServiceCenter 5.0 or equivalent ticket management system experience
� Cisco/ Avaya IP phone configuration

Forward resume to be considered.

CompuCom Systems Inc is an equal opportunity employer.

PETROLEUM TECH (AURORA)

2009-10-13T10:00:22-06:00

PETROLEUM TECH - REQUIRED TO HAVE SOME FORM OF PETROLEUM EXPERIENCE.
DIAGNOSIS AND REPAIR OF DESIGNATED EQUIPMENT.
PREVENTATIVE MAINTENANCE AND EMERGENCY REPAIRS.
MUST HAVE GOOD CUSTOMER SERVICE SKILLS.
REQUIRED TO BE ON CALL ONE DAY DURING WEEK, AND ONE WEEKEND AND MONTH (24 HOUR 7 DAYS A WEEK SERVICE COMPANY).
MUST BE ABLE TO LIFT 50 LBS.
IF YOU FIT THE REQUIREMENTS ABOVE PLEASE SEND YOUR RESUME TO - JESSICA@SAMEELECTRIC.COM

NO RECRUITERS!!!!!

Experienced Copier Technician (Parker)

2009-10-12T14:35:05-06:00

VERY BUSY Copier sales organization located in Parker needs a seasoned, experienced technician trained in Ricoh, Canon, Copy Star, Minolta, Zerox copiers. Large geographic service area, own tools preferred, new service bay ready for the right person. Compensation based on experience, base and incentives, medical, 401k. References Required

Service Technician (Lone Tree, CO)

2009-10-12T14:11:45-06:00

We are seeking an A+ certified technician with laptop repair experience, that also carries HP or Xerox printer certification or experience. This individual will work in house and on-site when needed. Professional appearance and good customer service skills required. Company benefits are available. Paid sick and vacation time available after probation period. Pay consummate with experience.

Service Desk/Desktop position (Weekend- Day and Week Night positions) (Downtown Denver)

2009-10-12T13:51:03-06:00

Service Desk Specialist
We�re offering a great way to further your career as a Service Desk Specialist. Long View Systems is an IT consulting and procurement organization with offices in Calgary, Victoria, Vancouver, Edmonton, Denver, Dallas, and Houston. Long View only hires the best. We continue to attract and retain the best technical people; this is unique for our industry and speaks volumes of the way we treat our team members. Our clients depend on us to provide an extremely knowledgeable team, excellent customer service and consistent technical support. We are always looking to add great people to our dynamic team � and you could be one of them!

We currently have: 7PM to 6:30AM (Monday, Tuesday, Wednesday, Thurs) and another shift 7AM to 7PM Friday, Saturday, and Sunday.

Responsibilities
� Respond to requests for technical assistance in person, via phone, electronically, and through a ticketing system.
� Diagnose and resolve technical hardware and software issues.
� Research questions using available information resources.
� Adviser users on appropriate action.
� Follow standard help desk procedures.
� Log all help desk interactions and ensure proper ticket number and call back number is given.
� Administer help desk software, updates and backups.
� Redirect problems to appropriate resource Identify and escalate situations requiring urgent attention Track and route problems and requests and document resolutions.
� Stay current with system information, changes and updates.
� Additional language skills will be considered an asset.

Requirements
� 2-5 years of experience supporting a Microsoft environment in a Help Desk or Desktop Support role.
� A+, Dell DCSE, MCP, or Manufacturer Hardware certifications would be considered an asset.
� Experience with Microsoft Office 2000 / XP / 2003 / 2007.
� Experience with Windows 2000 / XP and Active Directory.
� Experience with PC / printer hardware / VPN / Citrix
� Experience in hardware assembly and set up
� Passion for total customer satisfaction and the enjoyment of working with end users.
� Pleasant phone manner and superior interpersonal skills

If you are qualified and you are interested please email denvercareers@lvs1.com and make the subject "SD/Desktop" .
� Willingness to work irregular hours.
� Post secondary technical education.

Help Desk Technician (Golden)

We are seeking a Help Desk Technician to join our team in Golden, CO on a long-term contract. US Citizens only.

This includes desktop and laptop, hardware and software; network troubleshooting, in collaboration with the network infrastructure groups; desktop updates and backup environments.

Duties shall include, but not be limited to:
� Document customer problems and communicate service information to users and record action using work order system.
� Diagnose and troubleshoot desktop/laptop system, printer and operating problems.
� Consult and instruct users on hardware and software questions/issues.
� Collaborate and consult with IT teams on network issues.
� Install, maintain and upgrade desktop and laptop environments.
� Runs diagnostic tests to isolate network problems and make recommendations for potential solutions.
� Responds to error messages, equipment failures and other concerns from users.
� Ensures systems remain operational during working support hours.
� Working knowledge of Outlook exchange email services.
� Activating security tokens and educating clients as needed.

The above duties shall be performed in the following environment:
Standard Software Suite � MS Office 2000, 2003
Hardware � Gateway, Dell, Macintosh, Blackberry
Utility Software � TrendMicro, SMS, McAfee
Windows Server and Active Directory environments