-- Please send resumes to jobs@touchstar.com with the email subject line of “Bilingual Technical Trainer (001)” --
TouchStar is a dynamic, creative, and rapidly growing global company headquartered in Denver, Colorado, USA. We develop, implement, and support call center software and telecommunications equipment. Our offices in Denver, New York City, Davenport, the United Kingdom, India, South Africa, and the Philippines support over 2,000 clients. TouchStar acquired Digisoft in 2005, Sigmaworx in 2006, and Data-Tel Info. Solutions in 2007. We strongly believe in our core value of honoring our client's trust in choosing us and serving them with passion, integrity, relentless effort, and sound processes.
We are currently looking to add a Technical Trainer to our Denver Team.
ONLY LOCAL APPLICANTS WILL BE CONSIDERED FOR THIS POSITION.
APPLICANTS MUST BE BILINGUAL IN ENGLISH & SPANISH.
JOB DESCRIPTION: BILINGUAL TECHNICAL TRAINER
Reports to: Training Manager
Role:
The primary responsibility of this position is to perform technical training duties for new hires and existing employees. In addition, the Technical Trainer will assist in the training of new and existing customers.
The Technical Trainer will work closely with the training department management to develop, deliver and follow-up on training classes. The Technical Training will prepare new employees to all technical phases of Touchstar Software products and services. The Technical Trainer must be willing to travel up to 50% of the time to customer sites.
Responsibilities:
• Learn the key aspects of each customer’s business as they relate to the TouchStar product
• Prepare and deliver basic and advanced Technical Training course work
• Do follow-up training for internal employees
• Training customers both remotely and on-site
• Perform any other tasks required by the Training department
Skills:
• Bilingual in Spanish and English
• Ability to learn technical aspects of our product, hardware and the telephony industry
• Ability to understand how the TouchStar product features benefit the various aspects of our customers’ operations
• Excellent verbal and telephone communication skills, as well as excellent written communication skills
• Excellent organizational skills
• Working knowledge of Microsoft Word, Excel, SQL and Salesforce.com
• Ability to analyze situations and react properly with minimal supervision
Compensation:
$36,000-$45,000 salary
-- Please send resumes to jobs@touchstar.com with the email subject line of “Bilingual Technical Trainer (001)” --
- Location: Aurora, CO
- Compensation: $36,000-$45,000 salary
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
PostingID: 751094978